Secrets Huatulco Resort & Spa reviews
8326 TripAdvisor reviews
A perfect holiday!
Shannon R on Mar 23, 2024
The resort is idyllic. Dinner on our last night was at the French-inspired Bordeaux restaurant. Our hostess Gloria was lovely and our waiter Adrian was funny, knowledgeable and attentive. Our food throughout the week has been exceptional but this was our best yet!
The Good, the Bad, the Ugly
Eric P on Mar 23, 2024
The Good - the restaurants are great. Good food overall. Nathaly at the market Cafe keeps that place going. The Bad - the app is good, but be prepared to never get what you ordered. Ours was wrong every day. The Ugly - many bar staff staff (waiters / bar tenders) would outright ignore you if you didn't tip to their satisfaction (I was ignored on a subsequent trip to the bar after previously tipping $10 for 2 drinks
3 dressed up as a 5
Irish068 (Calgary, Canada) on Mar 22, 2024
The resort property is beautiful but this place needs a Reno based on the price. Our tub looks worn and weathered ( I would not get in there), we had flies coming out of the bathroom sink. Litttle to no ambiance in restaurants… bright lights like a cafeteria.
Not Worth the extra cash
tamsmith639 (Edmonton, Canada) on Mar 22, 2024
Hotel is in need of an upgrade. Clean but needs TLC. Food was mediocre at best with no consistency in quality, out of items daily. Very poor quality food and drink. Poor pool service and you have to be up at 5 am to get a good pool seat. Old umbrellas and pool needs repair. If you’re looking for a five star experience you should move past this as this is a 3.5 star at best.
Another trip to Secrets Huatulco.
ODBbjb (Calgary, Canada) on Mar 22, 2024
We just came back from a 10 day stay at Secrets Huatulco. It was our 10th year in a row at this beautiful resort. We were not disappointed. Some improvements since last year included new furniture in the restaurants and on the room deck. It looked like many areas of the resort had been repainted. The hotel and room were very clean. Menus have changed, food portions are smaller. Food quality and taste were very good. We particularly enjoyed the French restaurant Bordeau, excellent menu and food. The staff worked hard, are very friendly and are one of the best assets of this resort. A special shout out to Nathaly, Eduardo, Ricardo and Nemo. See you next year.