Aston Kaanapali Shores Condo

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 2984 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Amazing Family Holiday

    Reviewed by fandatroy() on Apr 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We visited the Aston Kaanapall in March 2020 & stayed for 6 days for our 50th birthdays with our family & had an amazing holiday. Booking was a dream, Jackie LLP so super helpful & listened to everything we needed to ensure the rooms we had perfectly suited our needs. We had two, 2 bedroom villas - had everything we needed, were clean & comfy & serviced daily, having the full kitchen & laundry available was fantastic.. Were garden setting, on the ground floor & just a short walk to both pools. The resort is really well kept, gardens are lovely. The staff were amazing, especially Gary in the restaurant & Lei (hope I spelt it right) on the activity desk. We we went whale watching which was amazing, visited the aquarium & the kids did surf lessons - all easily arranged at the resort. The food trucks out the front were cool also. Lots of places to eat & a short drive to the Whaler shopping centre - would recommend Leilanis on the Beach for dinner - get the Hula Pie for dessert - but make sure you share it - it's huge!! We will defiantly be back & staying at Aston Kaanapall Shores again. Thanks for everything.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Always the Best!

    Reviewed by lilmel459(California) on Mar 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We go to Maui once, sometimes twice a year and always stay at Kaanapali Shores, we are always treated with Aloha from the time we check in until the time we check out. The resort is quite at night, except for an hour when the birds get settled :) The 2 pools are always clean and the surrounding area is cleaned every morning. Our room was cleaned daily. You can tell the employees take pride in their resort. Yes, the room could use an update, but they are clean and have everything you need in them. We feel like we are home here.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Great location. Not so great bugs and loud birds.

    Reviewed by Voyage572584() on Mar 23, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Nice spacious room. But there are a lot of bugs in it. There are birds that love to talk at 6am-7am and again at 5pm-6pm. It was a pleasant surprise at first. But it got old real quick. We could hear them even with the sliding doors shut. These rooms need to be sound proofed.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-4

    Unfriendly Staff

    Reviewed by Leilanig808() on Mar 18, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We did not get what we were promised as far as our reservation and the front desk staff was not helpful in resolving issues. He was obstinate and confusing and rude. If we had known the rooms we were going to get (which was different from what was promised) we would have gone with a different hotel.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-3

    Rooms

    Rooms-2

    Service

    Service-1

    Value

    Value-2

    Clean and great view

    Reviewed by youngl_s(Detroit, Michigan) on Mar 16, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Our Maui trip was amazing, partly due to this Aston hotel. There are two pools, one with a waterfall! There is no beach directly in front of the hotel, it's all rocks, but just next door you can use the Sandy Beach. We snorkled there and saw lots of fish!