The Westin Maui Resort & Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 6087 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Fantastic vacation!

    Reviewed by jonlace(Willian, United Kingdom) on Aug 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My wife and I stayed at the Westin, Ka'anapali for two weeks at the end of July 2019 with our two boys aged 10 and 8. We were aware of the construction work before we arrived, so it wasn't a surprise. It's a little disappointing at first BUT we ended up having the most amazing vacation and loved this hotel and its fantastic location. All the staff were so lovely, warm, friendly and helpful. The pool servers during the day worked incredibly hard and we were grateful of the amazing service. We had a beautiful ocean and mountain view room in the Beach Tower with king bed and sofa bed for the boys. I think this room had been recently renovated with beautiful decor and lots of space. If it wasn't for the construction work we would give this hotel 5.0. It will be fabulous when it's finished!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    3 star resort

    Reviewed by Caroline G() on Aug 16, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The overall experience was good but was not made aware of the extent of construction when booking for our honeymoon trip. The location is excellent and once the renovations are complete im sure the resort will be 4 stars. Nothing awful happened except we had to change rooms bc the room had a lingering moldy smell that would not go away. Also, please note the carpets on every level are old and wrinkled. Honestly i have stayed at motels with better carpet in the hallways. I found it so odd bc every single level had the same awful worn out wrinkled carpet. One would think the owner would want to remedy that asap considering it smells musty and it makes bringing the bags to the room next to impossible. Like i said it was a good experience overall.

    Very Nice (except for Flamingos)

    Reviewed by RoscoeDad(Stamford, Connecticut) on Aug 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very nice resort hotel with uniformly friendly and helpful staff. Nice welcoming touch with fruit drink cart and shell necklaces. Room was well finished and clean with nice view of beach. Construction work on larger pool area unobtrusive and not really that noticeable. Kids thought though the four live flamingos (and black swan) living on the artificial pond in interior open air atrium looked a bit bedraggled and sad with quite small living area

    Beautiful Location, Shame we were not made aware of the renoavtions at time of booking

    Reviewed by stuartjhamilton(Sydney, Australia) on Aug 11, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We booked a weeks stay at this resort in February for our trip in May, however there was no information regarding the renovations that were being undertaken. Needless to say were were suprised and disappointed when we arrived that a large portion of the grounds were closed (one of the main reasons we booked this hotel) with construction works going on throughout the day. The staff did apologise for the renovations and we were given complimentary breakfast for the duration of the stay. However being charged full rates for a resort that is only partially open didnt leave the best taste in our mouths. Having said that the location is great and the beaches were fantastic so we spent most of our days exploring the nearby locations. I would suggest that the hotel have more clear information regarding the construction activities to allow potential travellers the option to decide if this is for them.

    Individual ratings:

    Location

    Location-5

    Service

    Service-4

    Value

    Value-3

    Anniversary

    Reviewed by joshkT3578PZ() on Aug 10, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great stay Resort had everything you would need to spend a week in Hawaii Room was large with full kitchen washer and dryer Bathroom had a full tub and shower. We had a small balcony as well Outside around the pool were 8 bbq grills Soon as we picked up the car, Costco was 1/2 mile away Shopping and the town were close by with outlet mall and Safeway

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