The Westin Reserva Conchal Golf Resort & Spa

My wife and I, and another couple booked a weeks stay at the Westin Reserva Playa Conchal at the end of February. The staff at the resort are warm and welcoming. The resort is beautifully maintained and the services were wonderful. We ate at most of the restaurants and the food was delicious. Everything was delightful. The hotel has a variety of activities- both free and paid services. Their are plenty of outdoor activities to partake in. We wanted to see more of Costa Rica than just our resort. We decided to book some adventures and were fortunate enough to meet Erik Garcia. Erik is then an in a blue shirt who sets up “shop” on the beach. He can tailor any adventures/experiences to meet your needs. We booked a package of events including a waterfall visit, zip lining, horseback riding, a natural hot spring and white water tubing. Time and money well spent. Our guide was Senor Olman Sosa. What a gem. Punctual, polite and attentive. I strongly recommend both the Westin Reserva and Erik Garcia to anyone who likes to travel and loves adventure.

I had high expectations for this resort. I have been here since it belonged to the Paradisus chain around 2006 bout nothing special for the price that I pay this time. Pretty expensive. Generally I wouldn't book something this expensive don't get me wrong, it is a nice place but not sure it's really worth the full price. The food was ok The resort is on a public beach that is crowded with locals and has no hotel services there, service overall was lacking. The drinks at the pool are cheap, served in cheap plastic glasses and made with no imagination, drink service was slow, ordering from the pool menu are like ordering from a kids menu, he offer are chicken tenders, burgers and pizza. The mini bar was annoying. They give you 2 very small waters, 2 cokes, and a few nips. If you want more of anything you need to call and then wait up to an hour in your room for them to deliver (they will not deliver if you are not there). This was frustrating for water and I was constantly working to get more bottled water. No coffee maker in the room and the ice machine does not work. All service are affected by the pandemic except the price by night.

My friends and I did a girls trip for a week at the Westin. We wanted relaxation, adventure, and fun and we got it all. The hotel is nestled right on the beach and has beautiful trees and landscape all around the hotel. The food was delicious on the resort. We weren’t disappointed with the food once. We spent a lot of time at the pool bar and were taken care of so amazingly by Felipe, Juan and Brayan. They were so nice and mixed up the best drinks. All of the bar/restaurant staff took covid precautions and made us feel very safe. At the restaurants, JJ took really good care of us and even remembered our friends food allergies after we had only seen him once. It’s the little things that the staff members did that made our stay very special and comfortable. We booked an excursion to the waterfalls and to see sloths through Erik G. On the beach. It turned out to be an awesome excursion and I highly recommend him to book a budget friendly, Costa Rican experience! He has many options for all sorts of excursions. The rooms are really nice. As a Bonvoy member, the hotel upgraded our room to a newly renovated room. There is also quite a bit of wildlife on the resort. We saw Kwotis, iguanas and howler monkeys. I highly recommend the Westin for a fun, relaxing all-inclusive experience!

Beautiful property and all inclusive beach resort! We felt very safe in all areas of the hotel, restaurants, pools and gym. Everyone wears masks and there is plenty of hand sanitizer available throughout the property. The all inclusive food was over the top as well as their signature cocktails! Exploring the property we discovered monkey and iguanas. The pools have excellent staff that are happy to serve. Beautiful sunset on the beach and we met Erik G who showed us a few pictures of local tours. He listened to our interests and suggested a couple of tours that would show us the beauty of Costa Rica and allow us to to socialize with the locals. One of our trips was a dive to Santa Catalinas Island with the Pacific Coast Dive Center. I hadn’t dove in over 25 years and Erik G suggested a refresher class the morning of our dive trip. Marcelo, instructor at the Dive Center, help me feel confident and safe at a pool and then he personally dove with us adding to our experience. I’m so excited to be diving again! We saw so much that day! Manta Rays, sharks, octopus, starfish, eels, many tropical fish and to top it off we saw a humpback whale and her baby. Our next adventure included a private tour with a local driver, Willy, who showed us the beautiful nature of Costa Rica. A day of hiking Rio Celeste Waterfall, swimming down river from Tenorio Volcano National Park in blue water, visiting a organic farm, sloths, bats, frogs, toucans, tropical flowers and much more!! Another great day in Costa Rica!! All the staff is amazingly helpful and so friendly. Days of relaxing at this all inclusive hotel property with pools, beach’s, and exploring this beautiful country we can’t wait to return! We highly recommend it all! Thank you Westin staff and Erik G for making this a trip of a lifetime!

We loved this resort. The food was good to great. The room was clean and comfortable. But what really made this resort special was the people. Great service from what seemed to be very good people. This was true of hotel staff as well as some of the locals. Notably Erik Garcia was a great help with an awesome excursion.