Barceló Gran Faro Los Cabos

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4190 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Barcelo grand faro, the truth

    Reviewed by Northof490() on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Construction/Reno’s are far from over. Jackhammers going all day right next to pool. This is a WARNING to all about to come and I wish the resort was honest with dates construction was happening. We’re here with a party of 10 and we all have had enough with this on our vacation. We are here till November 16th. To top it off I phoned Sunwing to voice my concerns and the rep asked to speak to front desk. The man at front proceeded to tell rep he already upgraded our room, that is a LIE. I am in the same room I was checked into. The room with two double beds and my wife and I can’t even sleep together, wouldn’t call that an upgrade. If you’re used to any quality service as there is throughout Mexico you should stay away from this resort. The far side of pool is completely closed and so is the buffet on that side. I will post a thorough review when I get home.

    Welcoming & Beautiful

    Reviewed by Pioneer32169310817() on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I truly enjoyed my stay at the Barcelo! It is a beautiful property with great views of the ocean & sparkling pools from the balcony. All of the Staff was very welcoming & friendly and they really went of their way to make sure they catered to your every want & need! I loved it!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Decent view/poor service

    Reviewed by VishalM1040() on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Never again. Few restaurants which alternated day to day. Poor service by the reception and waiters at the alacarte. Practically had to beg for shampoo or conditioner or even drinking water. Dont rely on receception ever answering their phone. Just an antiquated hotel that needs some changes in every level. I have been to over six resorts and aside from the view from my room.. I would never come back again.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-1

    Value

    Value-1

    BARCELO

    Reviewed by gerry8790(Richmond, Virginia) on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great experience. Very relaxing. I would like to return in the future. The pool and beach were most impressive. The Resturant staff was very helpful. The bars were excellent. I have recommended the site to others

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    The best staff ever! Best value for an all-inclusive resort!

    Reviewed by Sherpa308781() on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    If you want excellent service I highly recommend the Barcelo. I read some of the reviews prior to arriving but decided to keep an open mind. People complain about the smallest things and I understand people have varying expectations. I had ZERO complaints about my stay here. The staff goes above and beyond and they made my first trip to Cabo a memorable one. I had a superior ocean view room which was large, clean and comfortable. It's was a standard hotel room, not fancy but spacious. Don't get me wrong, it's a beautiful property. What everyone said about the pools and availability of lounge chairs is true. The poolside wait staff was very good. They kept it clean and comfortable. The buffet food is adequate with lots of variety. Especially enjoyed the restaurant, Las Jimacas. The service and food were both great. We had two birthdays in our group and the staff made sure to acknowledge them. You can't beat the Barcelo for value, service, cleanliness and comfort. No, wifi isn't included and there is an extra charge to use it but if you have a smartphone do you really need it? I've traveled around the Caribbean, Cancun and Puerto Vallerta so I have many resorts to compare to the Barcelo. The service can have a significant impact on your stay. I can say without reservation that the Barcelo staff is the best I've seen. Thank you for making my first visit to Cabo a memorable one. I will definitely return.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5