Royal Decameron Los Cabos

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1991 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Good place

    Reviewed by Xallynice21(San Jose del Cabo, Mexico) on Apr 02, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I visited this place on March 2021. I was so happy to find this place, it is little but so comfortable. Francisco and Julio at the dinner restaurant were so gentle and polite waiters. Thanks for everything, would definitely come back ;)

    Great Place for a Weekend getaway

    Reviewed by mamafly(Atlanta, Georgia) on Mar 29, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I would absolutely recommend this place for a weekend getaway for families, couples, or friends' trip. The resort is only about 15 min from the SJD airport and close to the quaint town of San Jose. It's a perfect location for the local flare and across the street is a mega supermarket for anything you need. The staff is probably the most accommodating staff we've seen to date for a resort. They really went out of their way to help out when needed. We had 2 mechanical issues involving the room safe and toilet and they fixed the issues right away! The beds were comfortable and the A/C worked great (which is a big deal to me). We had a balcony view of the courtyard, pool, and ocean. Coffee maker was provided in room upon request with condiments and the room had a fridge. The grounds and common areas as well as our room were kept clean and sanitized. There were 2 restaurants, the Luna and the buffet. The Luna had delicious food but required RSVP which needed to be made early am. And also had very limited options with no daily "special" or changes. The buffet was the only other option. Breakfast was amazing and the omelet chef was friendly and fun....always smiling. The dinner and lunch options at the buffet were not particularly memorable, although, again, the staff was exceptional. The reason I gave this a 4 star is that there were no snacks nor pool side service. One of the reasons we chose an all-inclusive resort vs. a room only is that we enjoy pool side service. Its just that little perk that makes a getaway special. To eat, you had to go into the restaurant and eat there, they did not allow food to be taken out. And there were no snacks. I tried one day to just get French fries and they wouldn't let me without ordering an entrée. The "snacks" were full meals. In all my travels, I have never been to an all-inclusive that did not have chips and guacamole or chips and salsa, or snack type options. I understand things are definitely limited with Covid but pool side service should not be affected by this. The spa, gift shop, and disco were closed due to Covid, which was understandable, but the limited food options and delivery options were not acceptable. Overall the Royal Decameron was perfect for a quick weekend, but given the limited food options and having so many things shut down (other resorts have amenities opened with covid guidelines), we would not stay here again due to the lack of food options, pool service, and shut down areas.

    Individual ratings:

    Service

    Service-5

    Value

    Value-4

    Fantastic Resort with a Wonderful Staff!

    Reviewed by 300carlisles(Loma Linda, California) on Mar 28, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Royal Decameron resort is a fantastic place to stay! Every single staff member was welcoming, kind, and helpful. The room was comfortable and cozy. The pool and beach amenities were amazing and so relaxing. The food is great especially the Luna dinner (make sure to schedule your reservation early definitely worth it!) The staff goes above and beyond to make sure you are taken care of. Francisco Mesero was one of the many staff members that made the weekend special for my wife and I. He was very attentive and friendly! Shout out to Francisco!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    My 1st in Cabo!

    Reviewed by KarenBell(New York City, New York) on Mar 25, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The following employees of Royal Decameron were exemplary. They were courteous,efficient,friendly & professional. They went above & beyond: -Alberto (evening/night) -Eudicio(day staff) -Estephanie(day staff) -Ninfa (day staff) -Ullss (evening bartender) Each made my stay/my friend’s stay comfortable. They served with a smile, anticipated our needs, and made us feel pampered.

    Wonderful Resort

    Reviewed by Bonnie E(Greenville, South Carolina) on Mar 21, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We received the 'royal' treatment at the Royal Decameron! From check-in to departure, each staff person that communicated with us was pleasant and helpful. If they did not know the answer to a question we had, they found someone who did. The attention to cleanliness & Covid protocol was exemplary. Particular thanks to Gloria who treated us like family from the moment we met her; to Roberto, Jose and Telles who made sure we were never hungry or thirsty; and dear Ninfa who made sure our morning started in a very pleasant way..."Guapo" & Bonita are most grateful. we will return to your small yet WONDERFUL resort!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5