Hotel Reef Yucatan
What to expect (based on 372 reviews):
5 most recent TripAdvisor reviews:
An enjoyable runaway.
Reviewed by Lynne433(Merida, Venezuela) on Mar 06, 2020
We nearly didn't come because of reviews critizing the food and beds. I guess it's a matter of expectations. We are world travelers and were happy with both the food and the beds. Great pools, clean and well maintained. Attentive and helpful staff. Charming atmosphere. Highly recommend. Suggest hotel add safety bars in shower. Only complaint was difficulty getting there. Road construction, no signage, taxi driver got lost adding 50% to bill. None of the locals new where the hotel was Turns out Uber will get you there but doesn't service Telchac Puerto. Next time we will taxi directly from Merida to Telchac Puerto.
Cheap, good food and needs manteinance
Reviewed by JesseAmbrosio(Merida, Mexico) on Dec 29, 2019
I stay there for Christmas, food from ok to good. The pool is nice, beach was small, premises need maintenence, rain water came into our room from the door, hotel looks old but for the price is good enough. I might not return but i had a good time for Christmas dinner. Saludos al Kisin, al angelito Gabriel who helped me with the movie trivia.) las mestizas de la pastorela en especial a la que hablaba mas aporreado.
Comfortable relaxing resort
Reviewed by Douglas K(Manchester MI) on Nov 18, 2019
Nice low-key resort overlooking the gulf. The food was good with some excellent choices. The staff were helpful & friendly. Beni in the main buffet was exceptional and helped us with our Spanish. We used this as our base to explore Mayan temples/ruins. Hope to return!
All Inclusive and Beautiful Ocean
Reviewed by Becky S(Oklahoma) on Nov 05, 2019
This excursion was booked through Carnival and our tour guide was so nice and well educated. The resort was beautiful and the staff was very friendly. We were the first tour bus there, so finding a place on the beach with chairs was easy. The buses that came after us had to find seating by the pool area, so I recommend booking early for the best seating by the beach. The beach was clean and the water was clear and beautiful. This was all-inclusive so our food and drinks (alcoholic and non-alcoholic) were included. The food was good enough for the buffet-style it was, and there was plenty to choose from. The drinks were good, and the bartender made them as strong or weak as we wanted. The pool and pool are were pretty and well kept. The pool was clean and had easy access with wide steps for entering and exiting. It was not overcrowded while we were there, and we had plenty of time to enjoy the resort and relax in and by the ocean.
OVERPRICED
Reviewed by RACHEL R(Orlando, Florida) on Oct 21, 2019
OVERPRICED HOTEL First the positive. Ocean water clear and beautiful. Grounds well kept. Pool clean. The rest is all negative. The room furnishings are old and basic. No working safe box. No extra towels. No ironing board. Rooms need to be remodeled. All the drinks are watered down, even the nonalcoholic drinks. Even the juice. All the meals are buffet style and are a NIGHTMARE. The nicer food items are never replaced once they are finished / gone. Even during the first hour of a 4 hour buffet. The is completely unacceptable for an all inclusive hotel. This happened on MULTIPLE occasions. For example, Saturday night Mexican dinner. The dinner was from 7 to 11. We arrived at 7:58 and some buffet items were already gone..... finished.... Never to be replaced. We asked the waiters and the management staff. We were simply told that it was finished and that they did not have anymore. This was the only dinner meal available on Saturday night. The hotel is OVERPRICED. We paid $140 a night. We will NEVER go back due to the extremely DISAPPOINTING buffet situation. This my WORST all inclusive hotel food situation experience.
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.