Presidente InterContinental Mérida

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    6. Presidente InterContinental Mérida review

    What to expect (based on 743 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Modern Hotel in City Center

    Reviewed by Kevin R(Peoria, Illinois) on Jul 02, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Location within 1 block of major thoroughfare lined with historic buildings. Very clean, nice, modern hotel with great breakfast selection. Rooms clean and nice and well maintained property. During a 95-plus degree week, rooms were very comfortably cooled.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-4

    Still the Best Hotel Ever

    Reviewed by VPNor(Louisiana) on Jun 06, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have been coming to this hotel for years and it is always PERFECT in ALL ASPECTS! Usually you see a decline over the years, but not at this hotel. The hotel is well maintained and has a unique historic charm with modern amenities. The hotel public areas as well as the rooms are extremely clean. The rooms are spacious and well appointed - especially the club floor rooms - well worth the upgrade! The a/c is one of the best ever, the pool is well maintained in a tranquil courtyard, Room service, the restaurant, and the hotel bar is top of the line - no concerns, But the best attribute to this hotel is the AMAZING STAFF! Truly the best staff of any hotel I have ever stayed at anywhere in the world! Special thanks to Carlos (Front Office Supervisor) and Mariabel (concierge lounge) for their outstanding service always, but MOST OF ALL - Carlos (Chief Concierge) for going above and beyond to ensure that my return stays are always the best. He makes me feel welcomed like family. Every stay I have ever had is TRULY PERFECT. This is the only hotel in the world that I can say this about. SERIOUSLY! I will always chose this hotel no matter what. I actually travel to this hotel not so much for the city, but just to stay at this hotel once a year. It is like visiting family!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Modern clean hotel

    Reviewed by Orestegaspari(Bologna, Italy) on Jun 02, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Modern hotel near the Merida center. Spacious and clean rooms, large and clean bathroom. Walk in shower with glass. Comfortable bed, good sleep quality. Panorama from the room on an interior space, not very nice. Desk a little bit difficult to use for dining in the room International breakfast with lots of choice. Room rating 8 Bathroom rating 7 Hotel rating 8

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-4

    Value

    Value-4

    Lovely hotel, wonderful staff

    Reviewed by ldelos1(Chicago, Illinois) on Mar 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I visited this lovely hotel to see the beautiful exhibition of Huichol art and although my visit was brief and only to the bar and exhibition areas, I was impressed by the attention of the staff. I walked in looking like something the cat dragged in as I had been running around the city and had gotten lost en route to this establishment (be careful; there's another hotel with a similar name, one that is not of the same caliber). Even though I did not look like I had any business being in a lovely hotel, the staff was so hospitable! The concierge invited me to see the portion of the exhibition behind the desk and then she explained that there were more pieces throughout the halls and bar. Once I was in the bar, I felt a drink was in order after the ordeal of getting lost. I ordered my usual tequila, which they did not have, but the bartender, Altemio I believe was his name, gave me a brief lesson in the tequilas they carry. I ordered one and enjoyed the ambiance and his hospitality. Of course bartenders are skilled at making conversation and making one feel comfortable, but he was very down to earth and made my time there quite pleasant. I learned that there's a happy hour, which is a great deal of 2 for one beers, and enjoyed the unusually pleasant weather in the outdoor area. After my third drink he brought me a small plate of a few tasty morsels, which I had not expected nor had I thought I'd wanted, but in retrospect, after three drinks I needed. I saw he greeted arriving guests with complementary cocktails and thought that was nice. Although I typically rent an apartment in this city due to the fact that my stays are extensive, if I were to stay only a few nights, I would definitely consider this hotel. It was exceptionally clean and had all of the amenities one would expect in a hotel of this caliber.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-4

    Stayed here with a friend as a solo female

    Reviewed by Ieryana(Wrexham, United Kingdom) on Mar 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My friend uses this hotel for work and invited me to Join him here on a trip here to stay and explore on my own. It's situated far enough out of Centro, the town centre, to be away from the noise and bustle but still close enough for an easy walk to the shops and bars. The hotel is clean and cool, the tiled floor stunning and the rooms are cool and beautiful. The free water and coffee is very welcome. I felt very safe on my own here and the staff cannot help enough. They have helped me arrange tours and nothing is too much trouble. The pool isn't huge, but it's cool and clean which is welcome in the Mexican heat! Andelmo at the lobby bar is a fun, friendly and exceedingly competent bar man. He's made fantastic cocktails and is great for conversation. All in all I loved staying here!

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