Iberostar Selection Rose Hall Suites

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 5583 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Good resort not very thing open.

    Reviewed by Michigander323(Dowagiac, Michigan) on Oct 27, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed at Iberostar Montego Bay October 19th-24th. We booked the beach hall but it is closed along with the grande. Everyone stays in the same hotel for now. The resort was clean and staff was friendly. The only issues are that there is no dinner buffet so you have to make reservations or wait on room service which takes 2 hours. Also our room had a distinct musty/mold smell. Maintenance came and sprayed but that worked for only an hour. The pool bar is closed which doesn’t make sense since everyone gathers by the other bars. Grounds were nice and staff were very friendly and helpful. They go by nicknames is some cases. Peaches (aka raisins) and Kevin hart 2.0 are great! There are some mask guidelines but I would say they did not hinder our fun. Do not be afraid to travel right now as customs was not bad at all there is a covid survey you must do that takes 10 minutes at the airport. It IS NOT bad at all. This was my first time out of the US and it was very easy. I would go again next week. I marked value down only because we booked pre covid and probably paid too much :).

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-3

    Safely Return to Paradise

    Reviewed by Extraordinary689160() on Oct 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We were absolutely impressed by the staff & their safety measures. We needed this vacation after a hard year.Go to Jamaica! You deserve it. This resort is beautiful. The food is delicious! The service is outstanding!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    LOVED every moment

    Reviewed by 20chrissyl616(Andover, New Hampshire) on Oct 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Even with COVID regulations, we loved the resort, staff, activities and surroundings. We will absolutely return when everything is open, as the two conjoining resorts were not open and we would have liked to experience the perks of all

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Trip of a lifetime

    Reviewed by goddess3315(Fryeburg, Maine) on Oct 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was truly the dream trip of a lifetime. The staff were so friendly and interactive and truly exceeded all expectations. The rooms were immaculate and the giant bath tub was heavenly. I definitely see why there are a lot of complaints about the beds being too hard. That was definitely our least favorite part of the trip (so uncomfortable) . Oh well, We didn’t sleep much anyway because it was just too amazing there ! We loved the buffet and it was fully stocked daily with great food choices. We ate at all but one restaurant and loved the oriental the most. The Thai chicken and the sweet and sour chicken bowl were some of the best meals ever ! The jerk chicken was so good that we bought a bottle of the seasoning . We ate twice at the Italian restaurant . One night was amazing and the second night was absolutely terrible. Our food wasn’t cooked (pasta complete hard and crunchy) . We didn’t complain or get upset because the whole experience was so amazing and our first meal there was great. I really think it was just a rough night there because several others had the same complaints that night . The first night there was great and we would definitely give it another chance when we go back. The bar tenders & activities staff were the best ! Peaches and Vanessa were AMAZING . By the second day they knew who we were and talked to us as if we were great friends. We took the most amazing 3 hour tour and did some shopping with an amazing driver named Michael that the resort arranged for us. The driver took us all over town and showed us so much . The entertainment was great and they had something every night. We absolutely loved the ladies who brought the carved wooden turtles that we got to paint. Such a great experience and so fun ! The drinks were so good , the sites were the best and as a whole the place was truly a DREAM! We didn’t want to leave the infinity pool that overlooks the beautiful blue & teal ocean. My family is already planning a trip to return next year. We HIGHLY recommend this location for your next vacation.

    Wedding

    Reviewed by Jmccorry88() on Oct 24, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We went from 10/15 to 10/22.. place was very nice but for the money it’s not worth it on our wedding night we went to the bluemoon music bar the dj tells us at the end of the night he will stay open until 1am.. towards the end he asks for me and my wife to dance then says multiple times very innapropiate things to us which to me is very disrespectful to me and my newly wife I asked him to stop twice he says your not doing it right do you need me to show you . I don’t know what kind of place let’s employee’s talk to customers who stay here like this but I’m sorry I will not visit again. Only staff members that were actually nice were Ricardo peaches and our wedding coordinator who went out of her way for us. Also our room we told them multiple times the phone wasn’t working no one fixed it . They were constantly out of drink mixers. Like I said me my wife we will not be back here again