Buena Vista Suites

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1378 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    My favorite place to stay

    Reviewed by Tour829016(Cheshire, Connecticut) on Apr 11, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have been staying at Buena Vista Suites for 2 straight years and have no complaints! The staff are friendly, warm and very accommodating! My family and I have just began a tradition of going to Florida every February for vacation and plan on continuing this tradition until the kids get sick of it. I don't plan on staying anywhere else whilst vacationing in Florida. Buena Vista Suites, you guys have a great thing going here and we will see you next February!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Basic comfort for a reasonable price

    Reviewed by britmo74(Ashland, Massachusetts) on Mar 04, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We were in Orlando for the Playlist Live conference happening at a hotel just one mile away, so proximity was great. Other positives: The room was very well appointed and the property is clean. Kudos to the housekeeping staff. Beds are comfortable and water pressure is good. CVS and 7 Eleven are conveniently located across the street along with an Indian restaurant that had very good food and service. The pizza at the little pizza shop inside BVS is surprisingly good. The kids liked it. The things that could be better are minor: Breakfast is underwhelming and bland with no fresh fruit. The front desk seemed understaffed during the day. Parking was either abundant (during the day) or non-existent (at night). On Saturday night we circled three times looking for a spot. After going inside, the front desk clerk told us to go around back to the overflow parking which was gated. The following morning I could not get out and had to call the neighboring hotel to get someone to lift the gate. As I prefaced, these were minor issues. Overall it was a pleasant experience, and we would consider staying again.

    Wonderful spot

    Reviewed by alyssamott(Youngstown, Ohio) on Feb 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed here for two nights while visiting Disney. We found the room extremely spacious and loved the sitting room where we could sit and watch TV before bed. The location is perfect <15mins to Disney parks. We did not use the shuttle but did utilize Lyft once and had a great experience. CVS is across the street which is perfect for snacks as well as 7-Eleven. Hotel grounds as well as the room were very clean. Took advantage of the little pizza shop, for wings and pizza one night and it was delicious. Breakfast is included, and it’s much more than most. Everything was hot and delicious with plenty of options. Would highly recommend staying again and to anyone looking for an inexpensive room outside of Disney.

    Worst hotel experience ever!!! Stay away.

    Reviewed by MetteI35() on Feb 16, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    After a whole day at Universal Studios, we came back at 9pm and found that our keycard didn´t work. We went to the reception to get it fixed. Out comes the night manager and tells us that we have been fined 150$ for smoking in the room. We are all very suprised, since we don`t smoke. He told us , with a condecending smile, that it wasn´t from cigarettes, but from something else, and that we should talk to the daytime manager the next morning, who had been working earlier in the day when the "smell" was noticed. We went very chocked to bed. The next morning we talked to the other manager, and he confirmed that we had been fined due to strong odor in our room, and that the odor smelled of marihuana. It had been so bad, that housekeeping couldn`t be in the room for cleaning (she did however stay long enough to take the tip we had left for her) The manager told us that both he and the general manger had been called up to the room to smell, and they all agreed that it smelled strongly of marihuana in our room. Needless to say none of us use any kind of drugs, whatsoever. They didn´t believe us. We asked them to come to the room again to check the odor and asked them to call the police for a voulentary drug test. They didn´t find it necessary. We kept pleeding our innocence. Eventually they withdrew the 150$ claim. Either this is a scam the hotel is running or someone were in our room smoking while we were away. Either way, it was extremely uncomfortable to be wrongfully accused of something that we didn´t do and it ruined our stay completely.

    Individual ratings:

    Service

    Service-1

    Value

    Value-1

    Warning..be careful what room you are assigned!!

    Reviewed by W2775UVlisad(Salisbury, Maryland) on Feb 15, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Have stayed at this hotel before and it is usually been ok. Our visit this week was NOT! We were assigned a room, can’t remember the exact # but first, it was difficult to find because it was down a slender hall right next to the elevator shaft. Literally all night long as the elevator went up and down it sounded like an airplane was flying overhead. The narrow hallway outside the door also amplified the sound in the hallway as people came off the elevator. It was the loudest room I have ever been in at a hotel. After trying to figure out how we were going to get any sleep at all, we called the front desk. They were no help at all. All the kept saying was for an upgrade fee they could move us. I felt like we were being taken advantage of. This room Should NEVER be used for guests and should be turned into storage/housekeeping area. So BEWARE. The hotel is not horrible and the breakfast is better than most, but this was totally unacceptable!