Seralago Hotel and Suites Main Gate East

2.5 star rating

This hotel is rated between 2 and 3 stars. 2 star - Budget accommodation with limited facilities and services. 3 star - Standard accommodation with basic facilities and limited services.

    What to expect (based on 3863 reviews):

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Affordable and comfortable, covid19 responsive.

    Reviewed by yolondas69() on Sep 21, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I enjoyed my stay convenient area to everything store wise and shopping. Kinda of and old smell to rooms but yet not a yucking feeling once settled, hey u get what u pay for right. Anyways we made the best outta our trip I was literally walking distance from park And my families Air bnb. I shopped for little snacks and things toiletries at local Dollar tree also walking distance. Publix and lots of food dining options in area. Flea market very close.

    Hotel Needs Work

    Reviewed by fkurzweil76(Ocean City, New Jersey) on Sep 19, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Its still a great bargain however the room needed serious work. Bed was noisy and springs were shot. No maid service during my 3 nite stay. Had to haul my own garbage out. one lite didnt work. Hotel phones shut down early. if you need the front desk at night you cannot contact anyone.

    Terrible room, old hotel

    Reviewed by robertos12121(Alcorcon, Spain) on Sep 18, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    While the location is good, the hotel is in very bad shape. The carpet of the room I was given was dirty, and the bathroom was very old as seen in the pictures. On top of it I stayed two nights and they forgot to do the room.

    Individual ratings:

    Location

    Location-4

    Service

    Service-1

    Value

    Value-1

    A Great Night Stay

    Reviewed by Whipplkm() on Sep 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I spent the night with my son in a Saturday night. It was clean and very easy to check in and out. My son and I enjoyed the pool and hot tub, the staff were very friendly. I will definitely stay there again.

    Good note at a great price

    Reviewed by X5123HTstephaniec() on Sep 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stay at this hotel pretty often, at least 3-5 times a year, and if we have any issues they take care of them for us. Chris at the front desk is so helpful and friendly. The last couple of times we stayed there, he helped us with any issues.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5