Riviera Palm Springs

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 19 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-3.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Margaritaville

    Reviewed by 740pattin() on May 07, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    First room was not working for us but Ciara took over even assisted me with a wheelchair and helping move me to a more convenient room such a lovely young lady ?????? Big pool was undergoing a deep cleaning but want to come back when everything is open food was good and staff was nice

    If you want to be disgusted - please stay here...

    Reviewed by veqan(Los Angeles, California) on May 03, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Hi There, I stayed at your hotel on May 1 – May 2 as a birthday celebration for myself. I booked a room in advance in excitement as it looked as though your hotel had been renovated. What I would like to report is far from exciting and/or “renovated”: 1. I’m unsure if you meant to have a GREEN pool – was that done on purpose to mimic a Margarita or was that just a lack of cleanliness on your behalf? I refused to go in the water as I was scared that I might catch an infection. 2. The actual hotel room was cozy but far from what I thought I had booked for over $400 a night – the creaking ALL NIGHT of the upstairs vacationers was insane. Is something wrong with the flooring at your establishment? I was concerned that the upstairs vacationers were going to fall through the floor onto me in middle of the night. 3. The air conditioning unit sounded like foil had been trapped by the air vent and all night all I could hear was the sound of tin trying to escape the vent. What’s going on here? Other than terrible sleep, lackluster cleanliness on the behalf of your OLD and NOT renovated hotel – your staff was delightful and very kind. I’m sad that I did not stay at another hotel. I regret my decision to stay at Margaritaville.

    Individual ratings:

    Location

    Location-3

    Service

    Service-4

    Value

    Value-1

    Polite Staff and Relaxing Atmostphere

    Reviewed by patricepainter(Yorba Linda, California) on Apr 30, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The remodel of this hotel was done beautifully. I loved the decor that exuded the Jimmy Buffet vibe. The signs everywhere reminded you to enjoy life and have fun. The buildings surrounded the pool area, and these is grass, citrus trees and other plants that provide cooling in the 95-degree weather. This hotel allows you a dog for no charge, but dogs aren't allowed in the pool area. It would be nice if there was an off section so we could have taken turns using the pool. Even with the Covid restriction, I enjoyed my stay. Definitely want to come back for a girl’s weekend.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Quick getaway

    Reviewed by RML924(Santa Monica, California) on Apr 27, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We thoroughly enjoyed our stay here and would highly recommend it to anyone looking for nice lodging in PS. The room was pleasant and most comfortable. Though we were there when things were still partially closed due to Covid we were able to utilize some of the facilities. We look forward to going back when they are fully open.

    Just ok

    Reviewed by francescaadams5186(San Diego, California) on Apr 25, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    My friends and I just spent the weekend here and stayed in a premium 2 king studio room. The room itself was so spacious and clean but the blankets seemed like just layers of sheets as opposed to an actual blanket but we all slept fine. We also did not appreciate the major lack of water pressure. Because of covid they weren’t servicing the rooms and we ran out of towels and tp Day 1 but a quick call downstairs and they bring what you need. The pool area is beautiful but the water was consistently disgusting. Food wise everything we ordered was delicious. The cocktails were good but not strong enough for the price. Our pool side waiter Aleks was absolutely on point! We had inquired the night before about renting a cabana and were told it’s first come first service and can’t be reserved and that desk opens at 7. We called exactly at 7am the morning of and were told they sold out. How when we were told they couldn’t be booked in advance? Later at the pool there were at least 2 cabanas open and when we asked our waiter he said they were available due to cancellations. We had already gotten a good pool spot so we didn’t move but if we had been able to make our reservation we would have so they missed out on our $500. We were also turned off by the fact that only chips salsa and water is included. That’s a bit weak for the price point. We were poolside by 9am and the amount of towels out saving lounge chairs was ridiculous and half the people don’t show up until after 12. They shouldn’t allow people to save their spots like that it ruins it for the people that actually go to enjoy the pool early. The #1 complaint the whole weekend was the poolside music. You aren’t allowed your own speaker which I understand but the stuff they play is painful. Every 10 songs suits the vibe of being poolside in Palm Springs. Not even a single play of Margaritaville or 5 o clock somewhere but they played every other random unknown Jimmy Buffet song. I get they’re trying to cater to everyone but it threw off the vibe so hard. With the amount of $ they charge for alcohol they should be hiring a dj to hide behind plexi glass and play good music. Also piggybacking off of previous reviews, yes there’s kids everywhere but that unfortunately is unavoidable unless staying at adults only resorts but I fully think this should be one of those. If it’s a serious issue for you, go to an adults only resort.