Velas Vallarta Suite Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4252 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Amazing resort!

    Reviewed by Kelly A() on Nov 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful time at this quaint resort. The food and people were incredible. The rooms were spacious with amazing views of the pools and the ocean. A special thanks to Marcelino who was such a great server throughout our stay. We'll definitely be back!

    My favorite vacation spot

    Reviewed by Laszlo G(Toronto, Canada) on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just got back from my 3rd consecutive visit to Velas Vallarta that topped the previous two. Starting from reception, Jesus and Fidel helped me find the greatest room so far, the honeymoon suite, thank you for that, just set a new standard. Chef Miguel created 3 special dinners for us, helped by Enrique and Erik with impeccable service. Spacious suites made up in the morning and then "turned down" for the night, Marcellino and Juventino by the pool and the beach will cater to your thirst.... Piece of paradise...Don't know what more I can ask for...We will keep going back because we know exactly what we're going to get: a great suite, a great view, food, drinks and service second to none...

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Positive and pleasant!

    Reviewed by Smoothbball() on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We checked in on Sunday. As soon as we arrived we were warmly greeted by the door personnel as we exited our vehicle. We were then greeted with smiles by the front desk staff. After a long flight from Washington D.C. It felt good being greeted that way. We then went to our room which is Beautiful overlooking the pool and the bay. The room is spacious and very clean. Since we have been here we have had a maid named Maria who has kept our room spotless!. I hope management know what a good worker she is and recognizes her. I will have more to add. This is our third day out of seven. I look forward to the great service we have received thus far.

    Very nice

    Reviewed by johnnymmmm(Highlands Ranch, Colorado) on Nov 09, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Loved this place...with a few caveats..clean rooms, amazingly friendly people, great pools, La Ribera was excellent to eat at and far superior to Andreas, their higher end restaurant....the chef even made Paella especially for us and we had so much food, we ate it again the next night...our dinner at Andreas was remarkably unexceptional except for the price...we both had tuna steak (?) Which was a 1/4 " thin of overcooked fish..a slice of tuna rather than a steak...our friends had the ribeye which seemed to have been cut wih the same slicer at 1/4" thin...THE BILL was $100+ for 2 people and IMHO, the salad bar and overall experience at La Ribera was so far superior! With a view of the bay. Again, the rooms are very clean with housekeeping every day..we had a persistent mold smell that eventually went away and a great view of the water..the bed was comfortable but the sheets and furnishings including the chairs, cushions, towels had that "maximum use" commercial feel to them that made them functional but not overly comfortable. Not enough electrical outlets so bring a charging bock with multiple USB ports. The beach was great but a warning...two guests were stung by stingrays while swimming...one was allergic to the venom and went to the hospital(he was on the beach the next day) , The other was not allergic and just took some antibiotics..very painful though There are also many vendors selling the same stuff but after a while, they know you and and just say hi. Get an hour massage on the beach for $30 US ...my wife had two and loved it. This is a smaller complex so we never felt overwhelmed by the crowds. Hats off to Carlos, Jacinto, Gonzalo, Herberto and all the staff who made this a great vacation.

    Top tier service!

    Reviewed by CdnMexicoLover() on Nov 03, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Velas has provided my family with some of best memories through their caring and excellent service. All of their staff members go above and beyond to ensure each guest has the best experience. I would highly recommend them and we will definitely be back!