Velas Vallarta Suite Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4403 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Velas Vallarta. Much needed break from the world!

    Reviewed by dlb671(Las Vegas, Nevada) on Mar 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I were invited to visit my brother and his families all time favorite vacation spot, their “happy place”, I had high expectations. Velas Vallarta beach front resort did not disappoint. As we were pulling into the resorts lot I was impressed with the beautiful and well maintained property. The architecture in the lobby was amazing. We were offered to upgraded our 2 rooms, for a very small additional cost, to a 3 room ocean front suite. The view is amazing, I took several sunset pictures on our first night. On our 2nd night, Due to a leak caused by maintenance in a suite above us we were asked if we would like to move away from the work being done and ended up in the Presidential Suite. Wow! This is the best service I have ever received and the most beautiful suite I have stayed in. The staff all wore masks and were continuously cleaning every part of the property. All staff members were extremely polite and respectful. Our server at the pool Miguel would appear like a mind reader to take excellent care of all of our needs. Miguel was very good with my nieces and nephew. I now understand why my brother and his family always return to Velas Vallarta. I will be returning with them for all future visit.

    Wonderfull Week at Velas Vallarta

    Reviewed by Kristin B(Las Vegas, Nevada) on Mar 01, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our 4th visit to Velas Vallarta. My family included my husband and I, our 3 children, and we also brought along my sister and brother-in law. We love the quick flights from Las Vegas and the easy access to the Puerto Vallarta airport. The pool is lovely and our server, Miguel, was amazing! The kids club offers many fun activities for children of all ages, even during COVID. Upon arrival, we upgraded our 2 separate One Bedroom Suites to a 3 Bedroom Oceanfront suite. The room was beautiful, but after a few days there was some construction above us due to a water leak. The hotel manager, Mr. Juan Carlos, was very accommodating and offered us the beautiful Presidential Suite for the remainder of our stay. The suite was epic and we very enjoyed the amazing view and private pool. We were also able to enjoy a private dinner at the new Velas beach club, Tau. The food was delicious and the service was great. We especially love how kind and friendly the staff of Velas Vallarta, as well as the people of Puerto Vallarta are. Definitely check out the historic downtown area, especially Our Lady of Guadeloupe. It’s beautiful architecture and history. As far as COVID procedures went, we all felt very safe. The property was immaculate and sanitized, social distancing was in place, and the staff all wore masks. We had to have a negative COVID test to return to the US, which was included at the resort with our All-Inclusive package. It only took us a few minutes to visit the Suite where the tests were administered and we were on our way. The results came to my email within hours. We will definitely return. This is my families‘ favorite property in Puerto Vallarta.

    Velas Vallarta

    Reviewed by maryannesteeler(Chesterfield, Missouri) on Feb 22, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our 21st visit. We felt very safe and protected. It was as wonderful as usual! Please don't be afraid to go to Mexico! They will welcome you! All the restaurants were open and staff were wearing masks.

    Our escape from Michigan lockdown to our other home...Velas Vallarta

    Reviewed by Ken_Moffitt1() on Feb 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just spent 2 weeks here for the 9th year. It was different due to Covid but still amazing. Velas had to adapt to survive and they did just that. The entertainment in the lobby was cancelled so we entertained ourselves. They took two full time restaurants and made two part time restaurants to cut costs and yet still offer superior food and impeccable service. Due low capacity they combined guests in one building and closed one. We still had an exceptional 2 Bedroom Villa Plus Deluxe with the amazing balcony and 5 Start Room Service and Maid Service. They by far went the extra mile to ensure that the entire resort was constantly sanitized and safe. They adapted and we adapted. Together we once again had an absolutely wonderful vacation!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great vacation

    Reviewed by Y1980YXdaniels(East Islip, New York) on Feb 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    During the pandemic I have been locked up for almost one year. I checked and found out that the Velas Vallarta was following very stringent protocols to keep the guests healthy. They disinfect everything including the guest luggage. Every employee is tested in multiple ways before being allowed to work. I felt very safe. While the services are limited due to the number of guests the food is wonderful, drinks keep coming at the pool bar, great room service. I have only prases for this hotel and the best employees ever always with a smile.