Meliá Punta Cana Beach Resort

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 622 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Wonderful, relaxing time

    Reviewed by Jonathan A() on Aug 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family and I spent 16 days at this hotel. Food is good, a bit simple, but enough variety. The hotel, restaurants and pool staff were wonderful! Roberto Ramos was very friendly and provided great service by the level pool. Omar, the level pool entertainer, was super fun! Never a boring moment. We all enjoyed his company and great attitude. Our room was big, one bedroom with a living room and kitchen, with a beautiful garden view of the manicured gardens. We were very happy with the cleaning services as well. The main pool was a bit crowded and the kids zone water park could have been kept a bit cleaner. I didn’t like how slippery the tiles were near the pool. But my kids (9 and 7) had fun on the slides. The water park is brand new and has a nice variety of slides. The nightly entertainment started at 9 pm. It was a bit late for my 7 year old. Still, we enjoyed it a few times. Everyone at the hotel was very nice, friendly, and helpful. Overall, 5 stars. We would absolutely stay here again! Mucho gracias

    Fine if you want to sit around sweating all day

    Reviewed by helensmith55(Portsmouth, United Kingdom) on Aug 19, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Stayed for 5 nights for a celebration. Not my sort of holiday. Rooms well appointed, but tatty e.g. Poorly fitted patio doors, dim lighting, noisy air conditioning, gaps around door. Others have commented on cleaning, which I'd echo. Coffee making facilities and fridge handy, but no milk supplied and only fruit/herbal teas. The number of towels available seemed to be a lottery and trying to contact house keeping to get another got no answer. Food at lunch time all cold, tepid at breakfast. Good coffee. The resort is also at least 2.5 hours drive to the capital so not a good place for sight-seeing. On the plus side, staff pleasant, helpful and polite. Food in Capri tasty, but pitta bread like cold, thick cardboard. There's a train service to take people to and from their rooms, which is hand in high temperatures and humidity.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Rooms

    Rooms-3

    Service

    Service-2

    Beautiful resort with excellent customer service

    Reviewed by Elke D() on Aug 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful resort with excellent customer service. Booking was easy, check in was quick, service from all staff was outstanding. Restaurants and activities were also a plus. I would definitely return and recommend.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Gorgeous property, great food, fun activities and top rate service!

    Reviewed by Theogumbah1965(Anchorage, Alaska) on Aug 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    While I have traveled a lot, I have never made it to an all inclusive resort. Typically, I am an active traveler and a typical vacation would consist of driving all over the Dominican. Since it was our first time there, we decided to give one of the resorts a try and I happily report, we picked a good one. The property is absolutely beautiful. Our room was close to the beach, and this definitely works for us as this is where we spend our time. As far as the room was concerned, very nice, very clean and the bed was comfortable. We took a $40 lesson from Joel (who is AWESOME) and from there, we could take a sail boat out whenever it was available. When it wasn't available, a kayak or paddleboard always was - so we were never bored. There were several cabanas on the beach and since I don't care for sitting in the sun, I much appreciated having access to these. Around the time we were leaving, there were some new ones appearing on the beach. The service throughout the hotel was nothing short of exceptional. I am almost reluctant to mention names, as pretty much everyone I came in contact with was ready to assist in any way possible. This was very appreciated as it makes a tremendous difference when vacationing. The only real issue I encountered was I came with large bills, thinking I could make change for smaller bills. While I have no idea what the hotel pay structure is, the minimum wage in the Dominican Republic comes to approximately $123.90 per month - or $4.00 USD per day. I am not sure how anyone can live on this. I wanted to leave a tip for about everyone I encountered - the service was that good. When I come back, I will make sure I have plenty of small bills - as these employees really do go the extra mile for the guests.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Great Business Experience

    Reviewed by karenestremera(San Juan, Puerto Rico) on Aug 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great rooms for meetings and the service is good. The employees were friendly, thoughtful, and always with a smile in your face. The rooms was amazing... clean, organized, and beds confortable. Thanks for all!

    Individual ratings:

    Rooms

    Rooms-4

    Value

    Value-4

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