TripAdvisor Traveler Rating

This is a hard review to write as there are some really good aspects to this hotel and some really bad ones too. I went with friends, all ladies celebrating our 60th birthdays. THE GOOD FIRST….the beach is amazing, lovely for walking and having a dip. The entertainment was very good with some exceptional acts including opera singers and Michael Jackson tribute. The entertainment staff were great too. The Italian restaurant was quite good and so was the Romantic restaurant (you don’t need to be a couple to go in there). The beach restaurant is available at lunch and has good food and amazing views. The drinks are ok too. THE BAD…. not enough umbrellas, unless you are up before dawn you’ve no change of getting an umbrella. Towels on beds from silly o’clock. The walkways are very slippy, especially after it rains. The food is mediocre, long queues for eggs/omelettes and unless you are a ‘privileged guest’ you can’t have English breakfast tea! (Which I found ridiculous). There are 2 restaurants that need to be booked which you need to get up at 7am to book. The guy behind the booking desk was very unhelpful and just shook his head when asked if we could book. After complaining to reception we managed to get bookings in the Japanese restaurant (a very good experience) and the steak restaurant (not a very good experience). Overall we had a great holiday but wouldn’t go back to this hotel.

We just come back from Ocean Blue and Sand on 16 of April, stay 14 days and do not have any big complaints. Two of us are traveling every year Mexico Caribbean side and Pacific Cuba even to the Europe Spain, Turkey, Grese, Tunisia so we did have the chance to compare services and food. This resort is definitely in top of our list. People in Dominican Republic are so welcoming and friendly only you have to show l smile on your face and just say OLA how are you doing? Food was excellent buffet every day and la carte was ok, we try all of them in 14 days. You can`t expect to be perfect but they trying very hard!!!! Tables clean and ready every time we show up in buffet some serves people wave on us just make sure we are happy. We did have some issues in our room and after few hours they move us to new upgrade room. For sure I notice privilege people did have some extra service and maybe should be like that they pay extra? But some people where very snobby when they realized we do have just blue bracelets! Entertainment group was unbelievable energy they have every day for all of us. Rooms was clean every day and fridge full with water and beer. Of course I can't forget Mikes coffee place what perfect place and service! You doing great job guys and if somebody complain maybe they should stay at home cook and clean for them self. Yes, we did have issue with early get up to reserve chair with umbrella. But everywhere you look was signs please do not reserve chairs! If you wait around 6 am you have to be on sun whole day. Maybe should be more umbrellas around the pool and on the beach. Too bad storms and hurricanes doing big damages on the beaches around, of course resort location can`t be move so some other resort are more lucky with more wide beach then Ocean Blue. Disappointment was only trips for snorkeling price ridiculous 4 hours $130 US per person we just declined. 8 years ago in Barcelo we could snorkel on the side of resort. Hey holiday is over and we are happy to say 14 days for us was perfect holiday in your resort. Keep up good job and thank you OLA for now. couple from Calgary

Overall we’re not coming back to Dominican Republic, it’s not all resort’s fault, it’s the way they do things there. What makes us not coming back is the way they ruin your whole experience by trying to sell you stuff and get you into meetings for selling things constantly. It’s overwhelming and ruined our holidays, we live in the UK so it was super expensive to visit. Resort pros: - two big pools with swim up bars. - They have a small buffet at the beach so you can always get something to eat in there. - The food in the buffet was ok - Wifi was good across the whole resort including the beach. - The girl at the ice cream shop was always spreading happiness! Resort cons: - they try to get you in a meeting to sell you things once you arrive. We got rid of it at first by saying no, the concierge after pushing it was respectful in the end and stopped annoying us. But after a few days another guy tried to sell us the same thing. When I come on holidays I don’t want to go into selling meetings!! We had to tell him we’re not coming back ever again because of this, they don’t even care. - Some staff (not all) are only nice to you if you give them a tip. They are always expecting something in return so if someone is nice to you, is because they want your money. - Food in the restaurants is just ok, it’s basically the same food as in the buffet but on a different plate - AC doesn’t work that well, was always quite warm in the room. - You have to queue at the buffet really early if you want to book the Japanese or the steakhouse restaurant. - Beds are very uncomfortable and furniture very dated - Bowling lanes out of service - Drinks are too watered down - The floor outside is so slippery and dangerous when wet - They say they have a night show every night but we were there for 7 nights and only got to see 2 shows, the theatre was always closed. Excursions: We did 2 excursions, they were amazing but the pressure to buy things was incredibly annoying. We even had a guy come to us to say that we haven’t bought anything from him yet. Excuse me??? The excursion didn’t say I had to buy rubbish from people?? In on of the excursions, we were in a boat and they even came with a hat for you to put your money there to help the crew, they feel really offended if you don’t give them money which is crazy because we already paid for it??? Beach: - it’s always windy, which with the heat is not a bad thing - The beach flag is always yellow or red - The seaweed is always there, even in months when there’s not too much you still feel it on your legs all the time - Impossible to get sunbeds at the beach, people get up super early to go and reserve them, when you go to the beach they’re all reserved despite the signs saying to not do it. Pool is the same thing. - Also, the beach is super small, there’s barely any shade as the palm trees and umbrellas are so condensed together.

Stay; The holiday was great ,the food was good and the room and great aswell . To be honest this hotel definitely made it top on my list because of the entertainment team and the staff members. The drinks are really good and most people who do work here know English so if you don't know Spanish don't worry .I would just like to give a shout out to the blue team for all their efforts and hype especially sexy jerry and will smith for always giving 100% ,Jakie and cherry de la Cruz for the dancing moves and of course Blue and shaggy who would pull you out your seat no matter what ??. yumburo,mimi cooper and chippi hammen for the vibe check and the jokes and this all goes to their manager Polin who is the best comedian when it comes to the evening icebreaker and last but not least I want to thank the DJS for the best playlist ever which i have stolen. The activities; the activities are fun very most of them includes children.At ten am they do a yoga session in which anyone can join, after they play one or two games and at the end they do a dancing lesson. At 12 they begin the aquaribics .At 3 pm they go by the pool and do crazy games and sometimes foam parties but the careful if you are shorter or have kids in site to stay on the side and to not go in the middle since the foam could cover your face .After they do another dancing lesson followed by a zoomba class .For children there are activities aswell such as the daisy club where you can leave your kid there and they do various things such as painting,dancing, singing,etc . There is also a teen club where you can play bowling,ping pong, basketball,pool and just fool around. Rooms ; we got an non privilege package and we still had a great time,to be honest we did the same things as the privilege did except a few things which others can not get like reserved sunbeds . The room it's self is good then lay out is good and the cleaners will help with any requests about it ,one thing though is that the bed sheets don't smell very well but they are clean ,the restrooms are also clean and tidy and do give out shower gels and conditioner mixed with shampoo. Food;there are a lot of foods where you can choose from and there are other restaurants like Japanese,Italian, steak house and a lot more .If you are a picky eater do not worry there are stuff like just meat,veggies,burgers ,pizza ,fries and so you have here you can choose from .

Decent 5 star. Didn’t do any activities on the sea as the entire two weeks we were staying was considered too windy! We had to put an alarm clock on and wake up at 3 am to get an umbrella by the pool. I am not exaggerating at 4 am there was no umbrellas LOL. Food was very good. One thing I will say is if you are British, be sure to bring your own teabags. The teabags were like drinking warm mud water