TRS Turquesa Hotel

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 12006 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    From guest to family..LITERALLY

    Reviewed by Ashley R(New Jersey) on Jan 25, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    TRS NEVER disappoints! I have been here with my family roughly around 3 times and we are making plans to visit again this year! This place is home and is why we recommend it to anyone visiting Punta Cana. From the moment we checked in, Valentino made us feel right at home! This pandemic has changed everything worldwide so there were some changes in the resort. Randy made sure that even with the new regulations we still had an amazing time! We made reservations every night and he made sure we were well taken care of. Americano and Wandy (drivers) were always available and made sure we got to where ever we had to go to on time. The pool bar is always my go to! Dolores, Juan Carlos, and Maribel always made sure we had a drink in hand. They always new exactly what we wanted and was always so happy to make them for us. Albert (POP) was always very attentive and would always ask us to join the activities they had planned. Jesus and Ramonita were AMAZING! we would run into them either during dinner or. breakfast and they were honestly THE BEST! Their recommendations were always the best and knew exactly what we would like. The bar at night was the place to be! The bartenders were always so happy to see us and would make some amazing cocktails! They were all amazing! The pandemic has changed a lot and we do miss the foam parties, dance lessons, etc, but we can only hope things go back to normal so we can have fun again. There are multiple sanitation stations where ever you go and they take your temperature. Traveling can be scary nowadays, but we felt super safe staying at TRS. We miss you all already TRS staff!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Family Vacation, Best EVER!

    Reviewed by sydneysilvia(Long Island City, New York) on Jan 21, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We recently traveled to the TRS hotel. This was by far our favorite resort visited! The beach was clean and beautiful, the pools clean, staff super and always had their masks on. Hoping to return in March! Highly recommend!! You will not be disappointed.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great stay!!

    Reviewed by juanmC7656SF() on Jan 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My stay at the hotel was lovely despite coronavirus restrictions! The food at helios restaurant and the service was impeccable, really nice food and friendly waiters. I would love to point out that Albessard (part of the entertainment staff) was really outgoing and made my stay wonderful, always being there organising fun activities and making sure every day was a great day! In general the hotel was really clean and I would totally recommend it to anyone interested in visiting the Caribbean!!

    No Surprise

    Reviewed by danlR4780AG(Boston, Massachusetts) on Jan 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Family vacation that lived up to it's 5 Star Rating. We want to thank Randel our Butler for incredible service. The restaurant's were Amazing all are a must try. Also special thanks to Humberto and Delores

    AMAZING family vacation!!

    Reviewed by meowchickmeow() on Jan 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We spent a week as a family of 6 at the TRS Turquesa Hotel and it surpassed every expectation we could have had!!! From the food to the pools to the room service, everything was spectacular. Randy, our butler went above and beyond to make our trip as amazing as it could! He helped us make reservations, get rides and even helped us kids do something special for our parents who were having their 10 year wedding anniversary and decorated their room with flowers and fruit and champagne. He made our trip a million times better then we ever imagined! It was truly magical! We tried to eat at all the restaurants and had some amazing dishes. The tuna tartare at Kuzco and the chicharones at Adelita were life changing!! Angel made our dining experiences fun and was attentive and quick with anything we could need! Delores was our pool bartender and she was also AMAZING!! My husband and I snuck off and did a romantic couples massage and the spa was heaven, we would have done it every day if we could have! Ask for Yesenia and Marleni!!! We swam with the dolphins, went on the catamaran and snorkeled in the ocean, went zip lining and played with squirrel monkeys at Monkeyland! There truly wasn’t a bad day or a bad experience! 10 out of 10 we will be back!!!!