TRS Turquesa Hotel

View property on map

previous next

Average ratings from our guests:

Cleanliness

Value

Service

Hotel Amenities

Food / Restaurants

Beach

Pool

Very disappointed in this resort

Reviewed by Wendy on Feb 24, 2016

Travel date: February 2016

Trip Type: Couple

I don't usually write reviews. But as my husband and I have travelled many times to Punta Cana, I feel I must write of our disappointment in this resort The hotel is beautiful, the grounds gorgeous and the room was very nice. But we were disappointed not to get our requested poolside room,and the desk staff telling someone us nothing was available at any time during our stay We were hugely disappointed and upset by the terrible service in the a la carte restaurants. After at least a ten minute wait, a server would come over to take our order,while we waited to be offered a glass of wine or drink. The food in every restaurant was slow and consistently warm at best After three evenings of this, we realized the buffet service was much better and ate there each night,though we much prefer restaurants The Chanterelle breakfast was very frustrating as we lost count of how many times we asked for coffee, and never received our many requests for mimosas. Again the breakfast buffet was so much better. The service was excellent there It was an experience we have not encountered at the many places we have stayed in Punta Cana. We travelled with another couple, and we all experienced gastro intestinal problems towards the end of our week. The beach is great, weather was perfect, but we will never stay at the Grand Palladium resorts again

This traveller's ratings:

Cleanliness

Value

Service

Hotel Amenities

Food / Restaurants

Beach

Pool

What to expect (based on 9852 reviews):

Cleanliness

Location

Rooms

Service

Value

5 most recent TripAdvisor reviews:

Amazing vacation with the Mrs.

Reviewed by jasonortiznyc(Levittown, New York) on Jul 15, 2019

Took a trip with my wife in the midst of all this chitter chatter of American tourists mysteriously dying in Punta Cana and had the time of our lives. TRS staff were all wonderful and made sure that we felt important from beginning to end. I loved our stay and can’t wait to go back!!

Individual ratings:

Cleanliness

Location

Rooms

Service

Value

Will definitely be back!

Reviewed by Kimberly C() on Jul 15, 2019

This was our first time in the Dominican Republic and I truly hope it's not the last! This resort was truly very beautiful and I can't say enough about the staff! They work very hard to make you feel welcome and comfortable. We were greated right away with drinks and friendliness! Our butler was Javier and he went out of his way to tend to our needs and wants! My friend's birthday fell on one of the days we were there and Javier decorated her room with balloons and a door banner and had a birthday cake delivered to her room (it was delicious). Francis and Jimmy (and several others) made the most delicious drinks and always had smiles on their faces! The staff here truly make you feel like VIP's! We were very impressed with the variety and quality of drinks/options. The beach was beautiful and there were plenty of lounge chairs available for use. There are a variety of food choices but our favorite was Helios. Overall, this was an outstanding experience and I can't wait to go again!

A trip to the Dominican

Reviewed by 5schorle() on Jul 15, 2019

We had an excellent time in the Dominican and we were so thankful to have found this gem of a resort and hotel. The staff were exceptional inluding: Esmerelda and Luis at the back pool bar, Ramoncito and Robinson at the French restaurant (Food was amazing here too), Mario, and our butler Jaquie that was in our building. Very clean resort with gorgeous vegetation! Top shelf liquor, beautiful rooms, and our group of 14 had a wonderful time! We would go back again!

Individual ratings:

Cleanliness

Location

Rooms

Service

Value

CITY BOYS!!!

Reviewed by Alixander J() on Jul 15, 2019

Charlie was fantastic. The resort was filled with beautiful people, food and fantastic drinks. Hennything is possible! My favorite was the beautiful women especially the friendly and happy staff. You'll definitely enjoy. Salu!!

Perfect Vacation

Reviewed by Faustinfurious() on Jul 15, 2019

We had a great time, and the food was amazing, I would location is beautiful I would highly recommend coming back. We also had Charli who was an outstanding Butler. If we needed anything he got us. We can't wait to come back!!!

Do you need a response from WestJet regarding a positive or negative travel experience?
Please give us your feedback.

Required fields

Write a hotel review

When you travelled:

Provide an overall rating:

How was this hotel for:

Beach:

Cleanliness:

Food/restaurants:

Hotel amenities:

Pool:

Service:

Value:

Your review:

Example: (What did you think about {hotel-name}? Was it in a great location? Were the staff accommodating? Would you go back? 2,000 characters max

Summarize your review in one line:

Example: "We loved our stay! The concierge always went above and beyond!" 140 characters max

Would you recommend {hotel-name} to a friend?

Yes

Add photos/videos:
*You need to agree to the submission policy and verify your age before you can share your photos and videos.

XXXX

files attached

Clear all files

Your name or nickname:

Trip type:

Our submission policy:

XXXX

Legal, restrictions and terms and conditions

^Flight prices: terms and conditions

Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
Seasonal start and end dates apply and are indicated in the booking flow.
Advertised prices, taxes and fees may fluctuate based on exchange rate.
Seats at these fares are limited and may not be available on all flights.
New bookings only.
Non-refundable.
Advance purchase required.
Flights may not operate on certain days.
All fares shown are one-way.

*Vacation package prices: terms and conditions

Limited quantities available at prices listed.
Package prices may not reflect real-time pricing or availability.
Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
Price is per guest, based on double adult occupancy unless otherwise specified.
Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
Transfers not included unless otherwise specified.
Advance booking required.
Non-refundable and non-transferable.
Offers limited and subject to availability.
New bookings only.
Not valid on group bookings.
Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
Other restrictions may apply.
Quebec licensee.
OPC fees are charged at a rate of $1.00 per $1000.
Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.