Breathless Riviera Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 3928 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Detail review on Breathless Rivera Cancun

    Reviewed by zenproduction2019() on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This place is really spectacular. I am a very picky person and love giving objective comments about my experience. Highlights: 1. Great services from room cleaning staff, restaurant waiters/waitresses, to entertainment staff. 2. Very good building/room conditions - looks new and clean. 3. All inclusive food, drinks and services - you can simply stay there and not going out. 4. There are rooms to improve in terms of check in/out experiences and quality of food. Details: It is about 15 to 30 minutes shuttle ride from Cancun airport to Breathless. At the arrival, the staff welcome you with a wet towel to freshen up. It feels good on a hot day. Cons: I stood in line for a long time with only 2 desks open for handling check in and out processes. It takes forever for the guests to complete their processes in front of me. It seems like the staff is overly helpful and gave them a therapy session or something. It took me about 10 minutes to complete the check in process. I waited in line for about 30 minutes on a hot Sunday afternoon with 2 person in front of me. The whole site is divided into three sections: 1) The one on the left (facing the ocean) is the pool with the beach party music, frequently with live DJ (more disco like music?). I think this is where the more fancier theme parties will be. It has a long pool with see through glass at the end. (See my pictures or videos). Round shape hot tub. There is a "swim-up" bar. 2) The middle square endless pool with sitting area in the middle and square hot tub on the side usually have pop music and daily activities. Daily activities such as aqua fitness, volleyball, ...etc. There is a "swim-up" bar. 3) The pool on the right is for xhale members only area. It is a quiet round shape endless pool facing the beach. There is a separate big round hot tub on the side. Pros: The room is one of the best hotel rooms I have seen for this price range. See through shower in the middle of the room. Different ambient light combination for different mood (orange, light blue, ...etc), the air condition will turn on when you close the patio doors and vise versa. Ipad-like device for information and ordering in-room dining. Free mini-bar. The condition of the furniture is new. There is a strange little "box-in-the-wall" next to the door, so that you can put used dishes inside and someone will collect them. (So you don't need to open the door if naked and no mice running around!?) Pros: There are so many things to do in this place. There are different themes and parties everyday in the long pool. When I was there, there were bubble party, Roman, SOS, ...etc. There are daily activities in the middle pool. Aqua fitness, volleyball,...etc. There are other activities such as Yoga, Strong, kayaking, sailing tour, snorkeling tour, ...etc. I saw many people just stayed in the middle pool to drink and play activities all day, and everyday. Pros: Live shows. I have one word - "WOW". Breathless really invest in staff and money and effort in the live shows. Live bands in the Show Stopper - I saw a band with queen music. Live show in Wink with acrobatics. They are not to be missed. See pictures and videos attached. Pros: There are cafe, buffet, Asian, French, Italian, American (?). There are many to choose from. However, if you want the "teppanyaki" from the Asian restaurant Silk City, then I will advise you to make reservation at 3:30pm. ALL staff are very great in the services as well as details. In one of the videos that I attached, I recorded the staff were lining up glasses between tables! All the restaurants have great services. All the restaurants have very nice decoration and ambience. Cons: Food: Although there are many options Asian, French, Italian, American…etc. However, they got the look of the food but not the essence. For example, in Silk City, if they are trying to serve Japanese ramen, then it is a failure. The favor of the ramen is very light as if you can buy and cook a bag of cheap instant ramen with mushroom favour. Soup from real Japanese or Americanized Japanese ramen cooked for hours, they are usually thick and with lots of flavor. The Pad Thai is way too sweet and almost not edible in my opinion (and my friend’s). In Coquette (French) and Spumante (Italian), lobster risotto is undercooked, beef metallian is over cooked and salty. Picante (Mexican) is the most disappointed, my friend and I were looking for real authentic mexican food during this trip but we could not. Pros: Nook. This cafe is a real gem. They have better coffee than Coquette and Spumante. The location of this “hidden” cafe is somewhat cooler than other outdoor places. The gelato is good and especially on a hot day. Pros: Bites. This is a good place for lunch. Even though most food has the same issues that I mentioned above. The apple salad is better choice in the whole menu. Pros: Services: I never seen this level of services before - from room cleaning staff, lifeguards, restaurant waiters/waitresses, staff cleaning off the beach to entertainment staff. Special shout out to all entertainment staff. They have so much energy to provide good and long hours of entertainment to guests - Daniel, Miguel, Sandra, Gio, Lisa, Mariel, Jhon... Cons: The check out experience. When we check out, long line, the staff told me that there were 300 people checking in and only 3 of them. Not sure if this is exaggerated. Summary: I hope my review will give you a good idea about this place. This is definitely a nice place with great facilities, services and entertainment. I will definitely go back if they want me to review their food and facilities so that they can improve even better. * Sorry tripadvisor does not allow big uploads for better quality pictures and videos. More videos of this trip can be found in Instagram @zenproduction2019 @practiceyogawithbarry or Youtube zenproduction2019 after 2019/10/30.

    excellent stay

    Reviewed by sunnyfede(New York City, New York) on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I spent a week supporting a large scale workshop with 200+ participants...ALL staff was amazing kind, helpful and attentive. Adriana and Esther have been incredibly helpful and amazing in catering to our needs. Alberto the lifeguard was also incredibly caring in looking after participants in their 6 am dives in the water...while giving them space.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    BEST VACATION EVER!

    Reviewed by bovine27(Weatherford, Texas) on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Came in on a Sunday. Used Amstar transfers. They also have a desk in the lobby at Breathless. Greeted at the closed gates by security with a clipboard. This is a very secure resort. No one but guests can enter the gates. As soon as we debarked the van there was a man with lavender scented cool, damp cloths for us. The bell hop checked our luggage and we went to the check in area. Another man gave us water bottles. We did not wait long for a desk to open up. This area is all open air. It is hot. There are fans, but it is hot. Check in was fast and we moved on to a sofa where another man explained the resort and tried to sell us a timeshare. We were firm with our no and were never bothered again our whole stay. On to our room in the Xcelerate building 6. The room was amazing. We had a swimout suite. Our bags soon arrived. The mini bar was full of drinks. The swimout was warm. We had a late lunch of burgers at Barefoot Grill beside the Xcelerate pool. Yummy. During our stay we tried all of the restaurants. Silk City was my favorite. Sticky Spicy Octopus was the best dish. We ate at Spoon buffet daily and nightly. Many nights we went to 3 restaurants. Sometimes just ording desserts. Room service is 24/7 and amazing. Never waited more than 1 hour for our room service to arrive. We swam in the ocean daily as the water was clear and warm. There seems to be construction to the south and there is a nude resort/beach to the north. We never left the breathless resort area but you could see up and down the coastline swimming in the sea. There is also pizza being made at the engery pool swing bar. Delish! On the Wednesday of our stay we attended the Olympo party at the Xcelerate pool. That was rocking. Foam, acrobats, champagne, dancing. Loads of fun. There were so many activities we couldn't do everything we wanted to do. The resort has one gift shop. I suggest just buying souvenirs there as regular toiletries like sunscreen and lip balm are high priced. But souvenirs are not over priced. There is a very expensive jewelry store attached too. Our room had a 3 head shower in the middle of the room. Very little privacy but having a king room it is meant to romance. Two sinks, mirrors, a large closet, iron board and anything else you would ever need. The toilet is in a separate room with a solid door for privacy. The resort is large but not overwhelming to walk it all. There are 3 horseshoe section. Xhale is the VIP quiet area. We did not visit this area. Allure/energy, most of the games are played here. Probably the largest area with attached hot tub and swim up bar. Xcelerate has a long shaped pool, swim up bar and loud parties that start about 11am but end by around 6pm. There is a topless hot tub in this area also. Can not be topless in the water, only sun bathe beside the pool/hot tub. There are lizards roaming the property. They just run from you when they see you coming. Some are rather large. In the evenings we spent most our time at Wink. An outdoor night club with music, acrobats, art show, etc. Every night is different. One night we attended Showstopper. The name of the show was, "The Show Must Go On." It was a tribute to Queen. It was amazing. Also there is an indoor nightclub called Afterdark. We only went in there once. It was very loud and a small room. I give the resort 5 stars and we have already booked another trip to return. We loved it that much. There was only 1 drawback and it's not their fault. The heat. It was so hot. I sweated the whole time. I drank alot of water I just got so hot. And it seemed the restaurants didn't have a/c on or turned down. I sweated sitting still in the buffet. At least our room had super cold a/c and a ceiling fan that spun the fastest I have ever seen. I recommend this resort!

    Breathless resort.

    Reviewed by Craigsways(Nottingham, United Kingdom) on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The friendly staff made this holiday for not just my friends. But people I met too!. Miguel. Sandra. Lisa... geo too! Amongst all the bar staff and waiters helped this hotel excel in customer service. I’ve stayed in MANY locations around the world... but this place is exquisite! The hotel is Clean, well organised and relaxed or fun dependant on what you want! Variety of food and drink and nothing is too much for the waiters. It is definitely somewhere I’m coming back to! Thank you to Everyone for what my be our best vacation yet.

    Willie and Pasquale are the best!

    Reviewed by Camgo55() on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I went on a women’s retreat here, and the resort is beautiful. But the staff, oh the staff! They are amazing in every way. Kind, considerate, helpful, friendly, and just adorable to be around. Chief among the excellent staff are Willie, who works in the pool area and at the excellent Italian restaurant at th resort, and Pasquale, who works at Spoon, the main hub for an excellent breakfast and lunch buffet. I was not the only one who noticed these two excellent and professional gentlemen. Thank you Breathless for an amazing experience, and thank you Willie and Pasqule for making it even better.