Hotel Marina El Cid Spa & Beach Resort reviews
10075 TripAdvisor reviews
wonderful vacation
craigrlevine (Montclair, New Jersey) on Mar 23, 2024
My wife, another couple and I just spent a fabulous week at this expansive resort. Everything was wonderful: the views, the pools, the staff, the food at myriad restaurants). We have already reserved our next visit here.
Beautiful Property & Awesome Ssrvice
Go246157 on Mar 23, 2024
We have had a wonderful vacation at El Cid! The property and food were excellent! So many of the staff were helpful to us. Everyone worked to make certain that our vacation was the best. Abimael and Marcelino, our butlers, exceeded our expectations, along with Vicente from Vacation Services. We look forward to returning to El Cid!
Absolute Unreal Experience
965mariod (Fort Worth, Texas) on Mar 22, 2024
Arrived at hotel 12am midnight. Our first night was terrible. Had to wait 12 hrs to get another room. Slept in 80 degree room with no Air Condition. It was absolutely "non functioning". Technician came to our room and stated it could not be fixed. Went to front desk to request another room but they stated they could not accommodate us due to the resort being all booked (no rooms available). This is hard to imagine since there are neighboring resorts on the same property. Next day about 10am they moved us to another room finally but still did not compensate for our first night paid. After that ordeal, we noticed foul odor of Marijuana coming thru our AC ventalation system. It infused the room with this odor. Again, I had to go to the front desk to let them know of the odor and they stated they would send up security to investigate since we knew it was either our neigboring rooms or below our floor. It took 4 times of going to the front desk and the only response we got was that they could smell it also but all they could do is let them know if they see anyone doing it outside on balcony, they could give them a warning since this was a non smoking resort. I repetitively asked,night after night, to be moved once again but they kept saying the resort was full and we could not be moved. So from Monday to Friday, we had to sleep with Marijuana smell coming from another neighboring room. Not only was this a dangerous medical risk due to my 14yr old daughter being asthmatic , it was not what we paid for in our stay at this resort. Still a week after writing an email to the resorts front office, no response, nor do I expect one. Would never choose to stay here again. Absolute waste of time and money.
Fabulous get away
msowder50 on Mar 22, 2024
Looking at resorts to stay is extremely overwhelming so we decided to return to the one we have stayed before. El cid definitely didn’t disappoint, staff is extremely friendly and helpful, resort absolutely beautiful and clean, so much to see and do, multiple dining options and we were never lacking for something to drink. Our week went way too quick and we can’t wait to go back
Keeps getting better!
dwestanmo (Minneapolis, Minnesota) on Mar 20, 2024
We love this resort and highly recommend. The wildlife, scenery, entertainment and food are wonderful - we keep going back and it keeps getting better! FOOD: The buffet for breakfast is great - omelets - num! Our favorite restaurants are A’akat - lunch or dinner, Kobo - awesome experience, Italian, French and seafood! Try the kayaking and enjoy floating in the ocean - they have worked so hard at refreshing the beach to be enjoyable! Oh and the spa, Yes, please try the spa! Grisel is a wonderful masseuse!