El Dorado Casitas Royale, by Karisma

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

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    6. El Dorado Casitas Royale, by Karisma review

    What to expect (based on 7836 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Girls trip!

    Reviewed by CrystalRogers13(Houston, Texas) on Aug 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had so much fun at the Casitas! Mimosas by day and great entertainment at night. So much fun and can’t wait to go back! We just love Mexico with their wonderful service. Eat breakfast at La Isla to be greeted by Carlos and request Rene as your server, they were ??

    Covid honeymoon

    Reviewed by dolce031717() on Aug 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The grounds are immaculate, the rooms are pristine , and the service truly exceptional. It was nice to feel some what normal again against all panic, and the staff made it so easy to forget about all the craziness. Welcome to paradise

    Thank you Majo, Hugo, and the rest of the entertainment staff at Casitas!

    Reviewed by ryanBarbry(Cancun, Mexico) on Aug 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The place was all around a great experience, but we wanted to give a special shout out to members of the entertainment staff, such as Majo and Hugo, who were always a friendly face, entertaining, and great hosts. We visited during the Resort's limited capacity and services during the COVID pandemic. The entertainment staff went above and beyond during these harder times to accommodate us and ensure we always had friends to join us in beach volleyball, archery, and spanish lessons (Thank you Majo!). Thank you for the great experience! Ryan and Hannah

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    My #1 go to place in Mexico!

    Reviewed by Linda G(Houston, Texas) on Aug 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have been to El Dorado Royale 8 times since 2013. I have stayed at the Casitas 4 of those times. I love the entire complex and the rooms are great whether they are regular swim up or the Casitas swim up. I love the all adult resort that provides truly gourmet food and top shelf beverages. I have been to many other resorts on the Riviera Maya, but EDR is my #1 all-time favorite. In fact I already have the next 3 trips there planned!

    10 friends for 20 years!

    Reviewed by WesGriffin(Fort Worth, Texas, United States) on Aug 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just finished an amazing nine day stay at Casitas El Dorado Royale! We truly loved our time with everyone there! The service is above all. No one can touch the Casitas attention to detail when it comes to customer service! We want to point out specifically Enrique, Isreal, Josie, Luis, Ruth, Hugo, Ortiz and David!