All inclusive

Bahia Principe Grand Tulum

Chetumal Cancun km 251 4.5

Overview

Located in the paradise of Mexico's Riviera Maya on the Caribbean shore, Bahia Principe Grand Tulum's natural exotic surroundings create an adventurous resort with an array of family-friendly activities. This grand complex offers activities designed to keep guests entertained at the pools, on the beach or throughout the resort.

Added value

Guests staying at Bahia Principe Luxury Sian Ka'an, Bahia Principe Grand Coba and Bahia Principe Grand Tulum receive discounted golf at PGA Riviera Maya.

18 holes Championship Course, Twilight Championship Course and 9 Holes Executive Course.

Rates include:

Green fee with golf cart

2 bottles of water per person

24 practice balls.

Tee time reservations: contactcenter@pgarivieramaya.com

 

 

Guests of Bahia Principe Grand Tulum have access to the facilities and restaurants of the Bahia Principe Grand Coba (except buffet restaurant).

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

774

Rooms

Junior Suite
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Balcony or Patio

2 Bedroom Suite
  • 1 king bed, and 1 sofa bed, or 2 double beds
  • No more than 5 guests in the room
2 Bedroom Suite
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Balcony or Patio
Additional details

One room with 1 king bed or 2 double beds, plus a double sofa bed in the other room.  Each room with their own television, toilet and bathroom (one with bathtub and one with a shower).

Premium Superior
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Premium Superior
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Balcony or Patio

Premium Superior Ocean Front
  • 1 king bed, or 2 double beds
  • Oceanfront
  • No more than 4 guests in the room
Premium Superior Ocean Front
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Balcony or Patio

Amenities


Location

Address
Playa Aventuras Akumal Ctra. 251, Chetumal Cancun km 251, 77760, Mexico
95 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 4 out of 5

Good holiday - but services slipping

scott1421 (Scarborough, United Kingdom) on Apr 13, 2024

This is our 4th visit here and we had a good 2 week stay. Check in was fine, but the room was only made up for 2 rather than 3 with insufficient bedding and towels, so we had to wait after very long days travelling. The rooms are standard with a large bed and sofa bed. The bathrooms really need a revamp. The Tortuga restaurant was open for breakfast which was handy and saved the walk to the main buffet. Every day we were left with insufficient bath towels. We had no shower soap, shampoo and coffee on a number of occasions so I started leaving notes to request these from the cleaner as a call to room service never really worked out. The main pool area around Tulum is nice, with a main snack bar serving burgers, chicken wings, ice cream etc. it’s quite basic and the local bird population constantly dive bomb any food left out - I had a half eat chicken wing land on my shoulder!!! There were bits of food floating around the pool most days. There is a small self service drinks station here as well, but oh my goodness if can find a cup hang onto it. The waitress here is very possessive of the cups and doesn’t like to put many out, presumably as it means more cleaning for her. Most people hang onto their cup for the day - I placed one on the inside of my bag and the waitress actually went into my bag when I was in the pool to take it out! Maybe there should be a lot more cups in the first place!!! This self service area usually opened on time however it always shut much earlier than advertised. I noticed that the mobile bar here stopped after 2 days - not sure why. The delicious daily BBQ on the beach here has also stopped which is a great shame. The kids splash area is good and the lifeguards are attentive-shutting the pool twice for unwanted human leftovers if you get my drift. We used Coba pool a few times. This is much bigger with entertainment and a much bigger snack bar as well as a swim up bar ( this needs upgrading as there are broken tiles all over) - however the ice cream runs out in the snack bar about 3pm and doesn’t get replaced. We prefer the buffet in Coba as there is a greater choice and the food seems better prepared. However the food overall is very good. Our son has a peanut allergy and the chefs were always happy to advise on what to avoid, although cross contamination with the serving cutlery is a problem. My wife caught tonsillitis, I had a day out with the runs and our son ended up with a sore ear infection during our stay. Not sure you can blame the hotel for this but it’s the first time all 3 of us have been ill on the same holiday. All the staff work hard (other than the cup waitress) and are always happy to help. Overall it was a good holiday but I feel there are cutbacks here which has reduced the overall services and standards. I think we would consider other hotels first next time.

TripAdvisor users rated this property 5 out of 5

wonderful 7 day anniversary trip

Kim N on Apr 11, 2024

2 room suite villa 30 Grand Tulum (6night-7 day stay)> beautiful, clean and wonderful terrace view with all the wildlife views. King Bed comfortable. Hskg services done daily and perfectly. Hospitality stocking of beverage perfect. We left a note of our preferences, and they were very met. Shuttle transport was at first confusing, but the drivers worked hard to get you to your requested destination or would help you find the right shuttle. Door men were always willing to help with any request. Front desk from checking in to checkout was so smooth. Guest services was also great with exchanging currency for you. Lady in lobby attempting to sell timeshare very persistent but after a firm NO she finally left us alone after day 2. So going through lobby became pleasant. The grounds, bathrooms, pools and all the places to eat/drink were always beautifully kept clean, and the dolphin shows were such an added pleasure. The entertainment team works so hard and always engaging with guest. Even introverted guest had smiles and would even chime in. Show Origens was an awesome experience, worth the money. A suggestion for the resort is maybe more outdoor benches or seating along walkways for guest to rest as the walking of grounds is peaceful and tranquil but massive even for younger guest. We will be returning with our extended family soon as this was a 20 yr anniversary trip.

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Vacation Offers

  • Enjoy hotel savings and up to USD $1055 in resort credits with a minimum night stay at select all-inclusive Bahia Principe Hotels & Resorts in Mexico and the Caribbean.

    Punta Cana, Riviera Maya, Cancun, Ocho Rios - Runaway Bay, Montego Bay

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