Iberostar Grand Paraiso

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 7516 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great get away

    Reviewed by Nfraction50(Chicago, Illinois) on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I was very happy with the amenities offered at the hotel. From entering the property to our last day we were greeted with very kind personnel and helpful staff members. The bartender at the lobby bar was great. The pool servers were very attentive. On our first night we realized the Jacuzzi was not working, when we informed the staff they were very responsive and not only did they immediately repair that issue they also repaired several smaller issues in the room. The maid service was very good the room was well cleaned and the grounds were well maintained.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Best resort

    Reviewed by teeamd() on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel is impressive, food is great, rooms are big and clean, the staff is incredible, friendly and funny, ready to help or make you laugh. The picture of Luis and Gerardo is proof we have a lot of fun under the sun and next to the beautiful pool!

    Best trip ever!

    Reviewed by David C() on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The property is absolutely beautiful, extremely well maintained.,and luxuriously appointed. It has all the amenities a traveler could want. The upgraded room was spacious and relaxing. Fabiola, our maid, did one of the finest jobs its been our pleasure to enjoy. Staff members that are highly deserving of special praise are Henri, chief butler, who made sure we had everything desired, and Itzel, our concierege. who took care of dinner reservations, excursion logistics and solved all obstacles our own planning created.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Very good time spend here

    Reviewed by V1848OCelenad(Vienna, Austria) on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Actually is the second time we were here and it was fun every time. We enjoyed coming back again. The room is clean and food is great. Everybody is trying to make the best to make you feel wellcomed, to have the best time. We had the funniest time with Adrian from the entertainment team. Hope to be back!

    Amazing stay and experience

    Reviewed by Teodora D() on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The resort is beautiful, the services are impecable and the entertaining team is extremely friendly, especially Adrian, with a lot of activities daily, games, sports and good vibes! Would come back anytime!