Occidental at Xcaret Destination

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 20053 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    WONDERFUL PLACE WITH GREAT STAFF!

    Reviewed by annaaschneider() on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort was beautiful and a delight to explore, we stayed a week and still did not see everything! There are plenty of wild animals to encounter on your way around the resort and even from your balcony! The staff was wonderful. Julio, our server for the Skinner wedding, deserves all the love!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    First visit

    Reviewed by joemE643BL() on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My spouse and I enjoyed our stay. The staff were friendly and professional, but most came across focused on club sales and what ever they were doing on their phones. The bartender (truly a mixologist) Sebastian, in the first club lounge stood out for his customer service and excellent skills. We have paid for excursions to learn bartending and would have gladly attended a course by him. The room was well appointed and the resort reasonablly well maintained. We will definitely return, but at the "royal level" next time and hope they update the dress code to allow dress shorts at dinner.

    Great service job

    Reviewed by jkopinec() on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Hotel is located in a quite place on Sharjah beach. Gym, swimming pool that is heated or cooled as per what is needed. There is a tenis and a basketball court outside. Services provided are excellent, especially Tapas and Mumeen provide great service.

    Best server Roman !

    Reviewed by glomarism() on Apr 11, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    So sweet! Best server and nice atmosphere great food and tentative servers Fun and lots of food choices Yummy food Wish we can stay longer Roman great server Viva Mexico !!!!!!!!!!!!!!!!!!!!!!!!! Wepa

    Great resort for a Wedding!

    Reviewed by kathyskinner3(Victoria, Minnesota) on Apr 11, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My son and his fiancé chose this resort as their wedding site and we couldn’t have had a better experience! We had both their families and many friends attend which made the Occidental the perfect place for us. There’s so much to do between the pools, the beach, the bars and restaurants! Definitely a family friendly place surrounded by a multitude of fun animals including monkeys, coati’s, deer & flamingos.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-5