Secrets Maroma Beach Riviera Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 17694 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Beautiful resort and amazing staff!

    Reviewed by Rosa S() on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a beautiful resort!!! The beach was amazing and the weather couldn't have been more perfect! Secrets Maroma seriously is the perfect place to relax AND enjoy many activities. The restaurants are ridiculously good, everything was delicious!!! Even the sandwiches at the cafe were great! Our favorites were the Bourdoux (French) & Himitsu (Japanese). The entertainment team were rock stars. FELIX specifically was incredible. He seemed to be everywhere in the resort, wearing multiple hats, but would always remember us, was super respectful and kind, invited us into experiences we didn’t even know about, and made the whole vacation a lot of fun. We will 100% be back! :)

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Stunning Beach! Fantastic Staff! Incredible Food!

    Reviewed by victoriabW2222TU() on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed at Secrets Maroma with my sister to celebrate her upcoming 40th birthday and we had the most amazing time! The beach was absolutely gorgeous, with the staff working diligently to keep it clean from sargassum. The most beautiful shades of blue you have ever seen! We went sailing out on a Hobie Cat and LOVED it! Every member of the staff worked so hard and were incredibly kind and helpful. Waiters, cleaning staff, grounds keepers, bartenders, all the nicest people you can meet. We loved the entertainment staff, especially Rico (Suave), Felix, and Alberto. They lead activities including a fun bike tour, pool aerobics classes, assistance with zip-lining, and were present at all of the evening entertainment shows. And, y'all, the food. Goodness! There wasn't one thing I had that I didn't absolutely love. All of the restaurants were great, and the Hibachi with our chef Alberto was super fun. I highly recommend this resort. You can be as active (working out in the fitness center, taking water aerobic classes, playing beach or pool volleyball, going biking on tours) as you want to be or can spend your time relaxing with the sound of the waves, staring at the beautiful water, cooling off in the 2 beautiful pools, resting in a hammock, and sipping the day away with your choice of many great drinks. We would absolutely stay here again!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Alone for a week without our children

    Reviewed by 265dustinw(Valparaiso, Indiana) on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Gorgeous resort! Excellent food and wonderful entertainment! Hats off to Andrea and Eduardo! Staff is very accommodating and nice! Comfortable beds and coffee was brought to us every morning 7:30 am!!

    Great stay!!!

    Reviewed by Jordan S() on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My stay at Secrets Maroma Beach Riviera Cancun was absolutely excellent! I went with a group of friends and we had the best time!! The staff was extremely friendly and the whole resort was clean/beautiful. It was my first time at an all-inclusive and it did not disappoint. Although tips are included in the price, we still tipped anyone who served us and they were so appreciative. Having the choice between a beautiful beach and the heated pools (with bars in/near the pools) was so convenient. Food was great (especially the breakfast buffet... I'm still thinking about it). The COVID-19 testing set-up was super convenient and worry-free. If I'm ever back in Playa del Carmen, I'll definitely be staying here!!

    Great Vacation!

    Reviewed by valentinasaric(Chicago, Illinois) on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I absolutely loved this resort. Their service was excellent and they offered all different sorts of day time activities as well as night time fun including fire shows and performers. I especially loved Paolu Suaste on the entertainment team. She made me a beautiful bracelet with my name on it before I ended my trip. I also loved the breakfast thanks to Marko and Javier they made the best smoothies and omelette I’ve ever tasted. Also for lunch they offer wood fired pizza which was absolutely amazing (coming from a Chicagoan). Overall, great trip and I really enjoyed all of the staff members!