Infinity Bay Spa & Beach Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3057 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    The best!!!

    Reviewed by AMCE_2903() on May 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Such a good experience! We have a blast, the food was so delicious, and the service awesome, Belki, Frank, and Carlos were great at the bar. We really enjoy Infinity Bay! Totally recommended to come with the family or friends!

    Best Resort in the Island with Amazing Staff.

    Reviewed by walterfO5447ID(Chicago, Illinois) on May 04, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Let me start by saying that our experience at Infinity surpassed our expectations. The resort is Beautiful, the food is very good. The most outstanding, was the staff that assisted us and provided not only a gracious customer service but would greet you and service you with a big smile. I want to thank Gaby, Gretchen & Kerrisha. Special thanks Carlos, unfortunately, he was not present during morning the shift, but we are also very thankful for being attentive and very efficient regardless of how busy it gets during the weekend. Thank you Daenerys in the hotel reception for taking care of our hotel needs. I gave the resort 4 stars because the WIFI internet connection is terrible.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Awesome beach + friendly staff + good facility

    Reviewed by wakina2018(Chicago, Illinois) on Apr 25, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Had a short stay at infinity and I did enjoy it. I was given a room at the last building from the beach but it turned out to be relatively quieter since the unit was far away from the restaurant , bar and pool. The room was spacious with all essential amenities. It’s not the cleanest but acceptable. Since it was a short stay, I didn’t participate any activities like many other customers; however, the beach and its crystal clean water were enough for me. I enjoyed the swim with fishes, sunlight, and walks along the beaches. The food was delicious. If you want to have different options, many restaurants are also in walking distance. Last but not least, staff were extremely polite and helpful. I booked the shuttle at last minute and they had no problem to accommodate. Had a little bit WiFi hurdle, and the front desk was patiently helping me and explaining to me. Had an early check in while the cleaning crew actually didn’t finish the work yet. The front desk apologized immediately and offered complimentary drink. I could see how they really take care of customers from every single small encounters

    False advertising

    Reviewed by bobc123123(La Conner, Washington) on Apr 25, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Infinity was advertising that they were having live music band last night, April 24 so we chose to have dinner there in front of where there was a sound system and band set up. But Infinity chose to sit the band down and instead they did a piped music disco thing with flashing lights. Very disappointing. The next time we want to give away a couple hundred dollars for dinners and drinks, we'll just hand it out to the Roatan children on the beach and get more satisfaction than giving it to Infinity.

    Fantastic and Supportive Dive Team!

    Reviewed by Cyndy S() on Apr 20, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Claudio and his excellent team were wonderful during our recent stay. They put me at ease - as a brand new diver. Dario was very good at helping me learn the required knowledge and skills for my Open Water Diving certification. And, Linde made me feel comfortable while expanding my skills. The whole group was attentive to my needs during the entire diving practice process. This is one of the best experiences I have ever had -- with feeling that the Team entrusted to my success was genuinely interested - and really cared. I will definitely come back!