Barceló Tambor

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2725 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    The worst idea ever

    Reviewed by Jessica Q() on Apr 26, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We stayed for 5 nights. The food was the same for everyday, same breakfast, same lunch and dinner, except they change the place of the food. The dessert area was the worst, no tasty food. The staff was not friendly, not even a gesture of good morning. about the shower, no water, no pressure, it is worst around 6pm, when everyone is showing and preparing for dinner time. The outside of the resort looks great, great maintenance, but the air conditioner and water were not in the plan fo maintenance. No free wifi, neither in the looby or restaurant. The only good food was the Japanese restaurant. The steakhouse was another scam. For sure, this is my first and last time to be at Barcelo Tambor. Barcelo Occidental Tamarindo was better than this, even though the staff has priority with European guest than us, from Guatemala.

    Individual ratings:

    Location

    Location-3

    Service

    Service-1

    Value

    Value-1

    Awful

    Reviewed by sallymK6654XU(Toronto, Canada) on Apr 16, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    The food was awful (except for Asian restaurant), the quality of the beverages was very poor. No one spoke english, including tourists. Staff was quite good. Wifi was slow as molasses, and no water to take a shower! - well for 60 seconds it trickled out.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-2

    Value

    Value-2

    Average all included resort

    Reviewed by de_Lerma(Lima, Peru) on Apr 07, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The resort facilites are in good conditions, although it would benefit from renewal works. Beach is nice, but it is definitely not one of the most beautiful in Costa Rica. Entertainment programme is quite extensive supported by good amenities. Food variety and quality is good. Apart from the main dining area, the complex features a Japanese and steakhouse restaurants which can be only reserved on the same day. It is hard to reserve due to the high demand, we could only try the Japanese restaurant during our four nights stay. Customer service can be greatly improved. We tried to book two excursions and we couldn't take any of them which resulted quite frustrated. Finally is hard to believe that the hotel don't offer free WiFi. The cost is 12usd per day. Customer service can be

    Awful food

    Reviewed by miguelking(Medellin, Colombia) on Mar 22, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We paid 15 usd for buffet lunch. The food was awful. The only chicken offered was greasy fried chicken. Only seafood was conger eel. Wine tasted like vinegar and only cheap national beer was available. The buildings were rundown as if nothing has been upgraded in 20 years.

    The location was beautiful, the room not so much

    Reviewed by ryanwatton(Atlanta, Georgia) on Mar 16, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The location, grounds, pool, wildlife are amazing. The room was not good at all. I loved the macaws and iguanas that were plentiful. The pool, staff, and food were good. The room needed a total renovation and the flooring and bathroom had mold. I only had hot water half my stay. Wifi did not work in the room as it should have. Air system was terrible. Other than the room, the stay was great.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-1

    Service

    Service-4

    Value

    Value-3

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