Anse Chastanet

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1412 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Quarantine in paradise

    Reviewed by George C(Amritsar, India) on Oct 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our first trip to St Lucia; we picked it for a much needed break based on, 1. Low Covid numbers in St Lucia, 2. Government resort certification, 3. No self-isolation on return. 4. Its in the Caribbean St Lucia has the situation well under control. Airport arrivals were well organised and our negative test certificate and temperature were checked at arrival without undue fuss or delay. We were tagged (just a wristband) and our approved transport took us directly to the resort (where we were untagged). We were told on arrival that we would love our room – “we bet you say that to everyone” we said – but they were right - we were delighted to find that we had been upgraded to Royal Palm – the room in the brochure – with postcard views of the Pitons. Just look at the photos… It’s a fantastic room and really made our week. Thank you very much Anse Chastanet. We had a fantastic week. We were only allowed off resort for water based activities, although the Volcano apparently opened half way through our stay. The resort wasn’t very full and consequently all of the restaurants (and their menus) were consolidated into the Beach Restaurant. We were a bit disappointed not to be able to try the Vegan Restaurant (we’re veggies) but there was plenty of choice for us and the staff were so charming and friendly it really wasn’t an issue….and mostly we were just so glad to be there. Temperatures are checked on every entry to the restaurant and it was reassuring that everyone was under the same regime. There is hand sanitiser strategically placed by the reception, bar and restaurant entrances. The resort is quite big and includes Anse Mamin. There is a beachside track…or you can take the jungle taxi (boat). There are also lots of hillside tracks and trails between Anse Chastanet and Anse Mamin that take a bit of finding but are good exercise if that’s what you want. We were on AI and all the food and drink was excellent. Wine is by the glass but the service is prompt so that wasn’t an issue. Masks are required in all public areas and staff set a good example. It is amazing what you can get used to, although mask etiquette takes a bit of mastering. Beach service was also great. Loungers are set up with fresh towels for each new arrival and then sprayed (using quite an impressive device) on changeover. Planting a flag in the sand summons a waiter who ferries drinks and snacks from the beach restaurant. All very civilised. We loved our stay there and would highly recommend it.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Fall break in St. Lucia

    Reviewed by sdmccarty88(Greenwood, Indiana) on Oct 16, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This was my wife and my first stay in St. Lucia. A very unique island stay and there is a lot we really liked about the country and the Anse Chastanet resort. We stayed in a superior category room and opted for the all inclusive option. We had a pretty good view of the pitons and a great view of the beach and sea. The room organization is centered around the view of the pitons. The higher up the hill, the better the view, the more expensive the room. The Property is one big hill and is quite steep. Be prepared for lots of walking up and down hill/ steps. There is a shuttle if needed, but it’s a bit of a hassle. The resort is upfront about this, but beware. The room itself was adequate in space, clean, a functional bathroom, but no frills. The room is open air with screen and open slat windows, no AC, has privacy curtains. We were able to close about half our curtains and have privacy in our room. We had a great wrap around deck and loved drinking coffee out there every morning. Housekeeping kept our room very tidy and well stocked. Fresh coffee pods every morning. Some drawbacks of the room: the mosquito netting around the bed is highly necessary, and a few still managed to make it into our bed area. A lot of the time the nature sounds are nice, but at times the roar of frogs and insects from the forest are a bit much and interfered with sleep. They do provide earplugs which help, but we didn’t love it 100% of the time. If you like climate control, the lack of AC can be bothersome as well. We knew this about the resort and enjoyed doing something different, but it’s not something we would choose on every trip. The beach is beautiful. Black or “silver” volcanic sand. The water is perfectly clear and is the color of leaded crystal. The snorkeling right of the beach is amazing. Beach service is some of the absolute best we’ve ever had. Each set of seats has a flag you stick in the sand to call for assistance. The service was amazingly fast and friendly. Some highlights of the all inclusive, we were able to get buckets of beer and the full beach lunch menu as part of the all inclusive. We’re used to resorts excluding or charging for some of these perks, or requiring that you be part of a more expensive preferred club in the resort. This was a nice bonus. Dining was so so, but we would give them a pass for the challenges of COVID. All restaurants were consolidated into the restaurant at the beach. It seemed they were restricted on variety. Almost every dinner entree came with the same roasted veggies and potatoes. Steaks were above average for the Caribbean/ all inclusive and well grilled. A nice perk of the all inclusive was a $300 resort credit to be used towards lobster, bottles of wine, or dinner at the luxury Jade Mountain resort at the top of the property. We ate dinner at Jade Mountain twice. Both dinners were incredible. The service and food were outstanding. Jerome, the Jade Club manager was fantastic, as was our server Lawrenceson and the sommelier, Dwight. The view is fantastic, and it is very nice that Anse Chastanet guests are able to go up and enjoy Jade Mountain. We did two excursions while here, the Gros Piton Hike and the volcano tour/mud bath. My wife and I finished the hike in a little over 4 hours. We expected it to be hard, but it was seriously tough. Getting to the top is a challenge, and then the climb down almost felt endless. Beware of the difficulty if you’re considering attempting it. The volcano tour is about 20 minutes and then you can spend your time in the mud bath. The challenges of COVID were highly apparent at both locations. It was clear the people are struggling due to lack of tourism. We were happy to go and spend some money there, but they need a lot more people to return. Overall it was a great trip. If you like mountains and jungle, being close to nature, and scuba diving, Anse Chastanet is a great choice.

    30th anniversary celebration

    Reviewed by Gohawgsgo(Bentonville, Arkansas) on Oct 05, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First time staying at this location and we loved it. They offer shuttle service to the beach, which I’m sure most people use .... we actually walked (lots of stairs if you walk) so we could work off some of the food - LOL! The views are amazing and the service at the beach was awesome. Our room was incredibly spacious & the staff took great care of us. The photos I posted are of the amazing views from our VERY large balcony.

    All Aboard the Melvin Express!

    Reviewed by azp0016(Mobile, Alabama) on Oct 04, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Wow - words cannot explain how amazing Anse Chastanet is! My husband and visited at the end of August and into early September for our honeymoon. Our stay was 8 nights and 9 days, and I cried when we had to leave! Fantastic service from the entire staff, beautiful island views from every part of the resort, and the lovely island spirit are some of the many high points from our trip. Highly recommend snorkeling with boat driver Jungle, diving with Callistus (our very first time diving - amazing and Callistus was such a great instructor and was so patient with us!) half day sail with Kerwin (bring Dramamine if you get seasick!), discovery chocolate tasting at Jade Mountain, and the rum mixology class with Melvin - he provided us with many laughs and lots of fantastic signature cocktails! Make sure to ask him to make you a Melvin Express :) Jamal is a fantastic bartender as well. We were fortunate enough to witness a sea turtle laying eggs on the beach during one of our dinners at the restaurant, and that was also an amazing once in a lifetime experience! Kayaking, mini sailing and paddle boarding are great beach activities as well. Also highly recommend the snapper ceviche and the chocolate semi freddo for dessert! Even with the limitations due to COVID, we still felt like there was plenty to do. Great place if you like to stay active or lay on the beach during your vacation! Truly the best of both worlds. We are already planning our next trip back to beautiful Anse Chastanet!

    Lockdown escape from UK

    Reviewed by 677francisn(Aberdeen, United Kingdom) on Sep 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at Anse Chastanet from the 8-20 September and it was a great 12 days. We originally booked in January before COVID and were planning to stay a week at Anse and then a week on a yacht but that became impossible. Overall the trip was very relaxing and everything went smoothly - you get used to wearing a mask! We flew BA from Gatwick. Gatwick was pretty much empty. We stayed the night before in Stanhill Court, paid £100 for the night which included leaving our car there for 12 days - a great deal. The flight was fine and less than half full. Masks on for full flight and food was not great. We were fortunate to be near the front of the plane so it only took us 20 minutes to clear airport - temperature checks/ paper checks etc. An American couple told us that it took then 2 hours. Taxi to hotel organised by hotel - very easy, about an hour and the final bit is a bit steep/rough but nothing to be concerned about. For first 5 days we were there 2 big US diving groups were staying. After that occupancy was low. Only one restaurant was operating - the beach one - which is the only negative of our trip. The menu is not extensive at present. That said we were offered one night dining at Jade Mountain. Because there are no cruise ships etc the beach is very quiet and the service excellent so if you are looking for a quiet break it is a good time to go. We are active, diving nearly everyday, playing tennis, kayaking etc. Limited outside trips such as walking up the Pitons were just starting up but we didn’t leave the hotel apart from diving and kayaking - we didn’t feel the need to as plenty to do. Diving was brilliant. My partner was a newbie and did her practical before diving everyday. Special shout out to Carmen for giving her the confidence but the whole dive team was great. It was a big birthday for me and they unfurled a Happy Birthday banner at 60ft underwater - cool. Yes there are some limitations - wearing masks and only one restaurant - but as Chris the Sunday Times correspondent wrote (he with us on the rum mixology course - great job Melvin) it is in someways the best time to go if you like peace and attentive service. We were very lucky to get away and arrive back in Scotland to a new lockdown. Well done Anse Chastanet! The pic is the view from our room 4b- stunning. Watch out for sand-flies on the beach and bring some anti- itch cream!