The Fairmont Royal York

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 664 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great service and space!!

    Reviewed by Catiefenn() on Oct 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had a really wonderful stay at the Royal York. I highly recommend it! I’ve stayed at a few hotels since travel shutdowns began, and I just found RY to of course have good health practices, but was generally just friendlier and I felt like the staff truly wanted me to enjoy my stay. From my check in attendant, to my room cleaner, everyone was so welcoming, accommodating and kind. They now offer text updates with concierge, which was helpful to ensure my stay was perfect. The room was spacious and had a walk in closet which was great! Even though the lobby is empty, in terms of a stay, it was excellent. I really recommend it to those of you looking to get away or take a staycation :)

    Excellent!!

    Reviewed by acorey90(Delhi, Canada) on Oct 11, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful hotel, incredible service. The front dealing texting service was amazing - so incredibly helpful. Check in and out was easy. We felt safe with all of the covid procedures in place. Gorgeous view of the CN Tower and we got a really great rate!!! Thank you for taking care of us for a little weekend getaway!!!

    Best hotel in Toronto

    Reviewed by ajqiu() on Oct 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My favourite Toronto hotel - friendly staff, exceptional service and impeccably clean rooms. Employees of Royal York are genuinely friendly and look for every opportunity to impress and surpass expectations. The bed and linens are heavenly and are one of the reasons that keep luring me back to the Royal York. My sincere congratulations to the general manager, and a special thank you to Paul S., Joy D. and Kendrick B. for their wonderful service.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Even during COVID, the Royal York is a great stay

    Reviewed by alexrF6931JI(Ottawa, Canada) on Oct 06, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    If you're travelling to Toronto by train, it's hard to beat the Royal York. A beautiful hotel with a lot of history and character, the Royal York is soldiering through the pandemic with most amenities intact (pool and gym open as of this writing, albeit without the Whirtpool; at least two restaurants open). Potential guests concerned about COVID can at least rest assured that the rooms are (supposedly) quarantined for at least 72 hours between guests, and (extremely friendly) staff take a temperature reading from your wrist when you enter the hotel. Minor issues: a lot of the rooms are a bit small (although the luxurious King-sized bed takes up a lot of the space). Soundproofing is not great at times (hallway and neighbouring room). But these issues are, at least for me, too minor to warrant docking a star. We got an excellent deal, and are very satisfied with our stay. In particular, I would like to thank Joy Dandal, who made our checkout a breeze despite a minor account issue (which she easily and graciously took care of). If you're looking for late night takeout in the neighbourhood, it's hard to beat My Roti Place/My Dosa Place, and Alexandros.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Still one of the very best in town. Perfect location. Impeccable service.

    Reviewed by Waterloonie(Waterloo, Canada) on Sep 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Location is perfect for the business district, the theatre district, Union Station, Rogers Centre, Scotiabank Arena, and the waterfront. Old world luxury with top notch service. As this is a huge and old hotel, room sizes can vary enormously so specify exactly what you want. One of the very best hotels in Toronto.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5