Be Live Experience Tuxpan

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 2199 reviews):

    Cleanliness

    Cleanliness-3.5

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Avoid

    Reviewed by Matthias E() on Aug 17, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We stayed at the Tuxpan in August for 6 Nights. The Hotel is ok for a few days, just the Food is horrible same food every single day never seen a Tomato or a Shrimp . The Buffet was morning and night full of smoke from the Grill because there was no Vent, felt like someone Barbeque inside , just terrible. Same food at the Beach Bar as well Hamburgers ( A dry Bun , and a piece of dry meat, No Lettuce no Tomatoes no Fries no Mayo. The food at the Pool Bar was horrible as well . Dry Tuna Sandwiches every day . On the second day we located a Supermarket to buy some food , but to our disappointment they had no food either, so we dealt with it best way possible. Also Elevators didn't work , Pool tiles were missing , black Mildew around Pool, leaking A/C in the Room , Safe didnt work e.t.c. we just didn't care anymore.Wish i could say:" they tried" but they didn't Staff seem sad and unhappy we're there. However the Beach is awesome, its clean and just beautiful. Pool and Beach towels are available, but ( you have to wait until the Guy at the Towel Booth finish his Lunch sitting in his chair, i was 3 Minutes to early and he refused to give us beach towels and send us back. Never seen anything this Rude to a paying Guest. No comparison to our Cancun Vacations. This was a flop. We were never so happy to board the plane to go home.

    This hotel was the worst experience l had have in my live.Was horrible.

    Reviewed by ernestosantana680(Miami, Florida) on Aug 12, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This hotel was horrible,they had a bad customer service,missing drinks all the time,rooms in bad condition,not good time in check in and check out.This hotel was really unconfortable,l dont recommend this one for anyone.

    The beach was perfect and is the same beach that resorts that cost 3 times as much so why spend the extra funds.

    Reviewed by KSE_NL(St. John's, Canada) on Aug 12, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed at the Tuxpan in April with a trip booked with Sunwing. Our main purpose of the trip was to get away from work and enjoy the sun and the beach. We were looking for a place that was clean and safe. Tuxpan was perfect for our needs. The staff were great, the hotel is old and has seen better days but it was very clean. The beach was perfect and is the same beach that resorts that cost 3 times as much so why spend the extra funds. The only thing that I would do differently next time is to bring some spices, peanut butter, etc to bring to the buffet to give the food some flavor. We talked to other friends who visited other resorts who said the same thing. We notice a lot of repeat visitors had their own spices, etc. Every 2nd day we took a $10 taxi to town and had lunch and looked around the markets. Our room was on the top floor and faced the ocean/pool. Noise after 11pm was never an issue. Would we go back? Yes!!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-4

    Service

    Service-5

    Unlucky experience

    Reviewed by Dayanna R() on Aug 02, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Today is my first day in Tuxpam Hotel,Varadero and i really feel very disappointed..only the first day i need to go in reception 3 times, dripping water in the bathroom and although the plumber was really fast qbd professional the cleaner came after 2 hs. but I was more surprised when my baby's bath time came , people !just two years old! and I find that the bath is blocked and the water is not drain, but it is more uncomfortable to bathe a child with a shower almost on the ceiling. because it has no telephone shower installation where you control that water does not enter your ears for example. Shame

    Tuxpan Resort

    Reviewed by Anna P(Newmarket, Canada) on Jul 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I love Tuxpan. I love the staff they treat all the people so nice. The food is good for me and the friends and people I meet there. I will sure go back. I've been going 3 times a year since 2006. We all meet at Tuxpan. I love you my family