Iberostar Selection Varadero

The atmosphere in the hotel was nice and the personnel was really kind to us. Me and my family really enjoyed company of one special animator named Adrian Suarez. He made our stay really special. He always found time for us and played beach sports with us and our children, made us laugh many times and told us a lot about Cuban culture. If only staff in other hotel resorts were like him. I totally recommend this hotel and vacation in Cuba at all!

Adrian who I know from my trips to Cuba is going to be working at the Iberostar Varadero. From my experience he is a top entertainer and will help to make the guests have a really great time and fantastic experience. I know he will be a great asset to the hotel and really add a lot of value to the all round experience of all the guests that come into contact with him. He was also very helpful to us and very knowledgeable about his home country of Cuba. We were interested in the history and culture of Cuba and Adrian shared a lot of knowledge with us. Myself and my family are looking forward to coming to the Iberostar Varadero and to catch up with Adrian agin. We had such great fun last time in Cuba with Adrian. He really made the difference for our trip. Great guy and great memories! Kevin & Olivia

Although I haven't stayed at the Iberostar Selection Varadero, I have been visiting for many years the neighboring hotel Iberostar Tainos of the same family. What keeps us coming back? The staff!! The last time we were there (pre-Covid-19), we met Adrian Suarez a member of the entertainment staff. He was so personable, professional, funny, hard working and willing to do anything to make our stay the best experience in the world! He knows many languages very well, including Russian, and that's like finding gold as there aren't too many entertainment staff that do. He constantly seeks learning opportunities to improve his language skills - as I witnessed personally. He put in many long hours at the resort as all staff do, yet always had a smile on his face. And that face...what a handsome guy - muy guapo!!! We always feel very welcomed and entertained, whether on the beach with volleyball and other games or in the evening show. Iberostar Selection - if you are lucky enough to have him working for you, it will pay off in spades!! He will keep the fun going and the customers coming back!! That's money in the bank! We are very loyal to our Iberostar Tainos family, however, if Adrian is a member of your staff, we (family of four and our friends) will definitely be coming to stay at your resort! Yes, he's that fantastic!!

This is bit of Covid-time update-review. You can read all the rest from other reviews. We totally agree with other 5 star reviews! One week behind and two to go. People have probably lot´s of thoughts about safety and how things are working here during covid-19. Because You are reading this, You probably already know that Cuba demands negative covid-test before arrival and they test you again at the airport (our case in Varadero) and you must have voucher to prove that you have booked hotel. So, all of us who are in the Resort have been tested twice in past few days. I think the Resort capacity is about 700 people and currently we are here with 30-40 other guests. Everyone here (also the staff) acts responsibly by wearing mask, washing hands and giving space to fellow travelers. You will probably have less close contacts here than in your “normal” life back home. Every aspect is thought here, but it still feels holiday. If you want to have updates or you have any questions, contact the resort thru Iberostar webpage. I had some questions and doubts and the super-concierge Mrs. Idelsis Acosta answered all my questions very fast. I was between Iberostar are and some other resorts, but her customer service convinced me totally and we haven´t regret a minute that we came here. We´ve been in many 4 and 5 star resorts in Caribbean area, but never got such a good care as here. The whole staff is amazing. Since this is our first time in Cuba, I don´t know if it’s the Cuban mentality or just this Resort. Lot´s of people are saying that the food isn´t good in Cuba, but I haven´t had a single bad dish during our first week. All the restaurants are not open every evening, but they change the concept almost every evening and there is always plenty of options (chicken, pork, fish, crabs etc.). The breakfast and lunch is on serviced buffet (you point, they pick). You can also have tasty burger and hotdog on the beach. The room service delivers free almost anything you want from 11:00 to 23:00. Our Jr Suite is cleaned every day, towels changed twice a day. When you book the suite, you get access to Spa pool which is really nice. Smooth jazz, no kids, hydro massage.. The evening shows are held every night even that we are only handful of people here. Before the show there is usually 3 girls singing and playing or some other music on the lobby bar and they are brilliant! The wifi is free and works ok, which is a must for me since I have to do some work every day. Makes me wonder why I didn´t moved my workstation here 12 months ago :D As you can see from other reviews, the beach is fantastic and the property is well kept. Huge thanks to all the staff! After a very hard year You taught us how to smile again! ?? Special thanks to Idelsis! ?? Best Regards, Pete and Elina Finland

From the moment you are greeted, you feel comfortable and in good hands. All hygiene standards are adhered to 100%. The facility is in really good condition and is very well maintained despite its age. An army of staff provides the right atmosphere. In particular, Idelsis from the Coucierge team takes care of all the requests you make of her. But the other members of the staff also do a very good job. Whether it's J.D. who acts as a fitness trainer or entertainer, the entire kitchen and service staff or the staff in the wellness area, everyone always has a smile for the guests and is friendly and courteous through and through. Covid restricts the choice of restaurants, which is certainly the case with 50 guests in an 840-bed building, and I fully understand this. Nevertheless, the food is freshly prepared and very tasty. And with staff like Ramona (she makes the egg dishes in the morning), you can see the smile even through the mask. The massages are wonderful and you can even get a haircut. And here, too, you always get a very professional service and the staff are great. So in the end you can say you had a wonderful time and that despite Covid limitations. I can only recommend this hotel.