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Flexible change or cancellation

There’s no fee to change or cancel your flight.

Change/cancel flights online   Flexible change/cancel policy

 If you are unable to cancel your flight online, please use this form. 

The full value of your cancelled flight will be credited to a Travel Bank, valid for 24 months from the date of issue. WestJet Vacation packages will be credited as WestJet dollars, valid for 24 months.

To request cancellation of a WestJet Vacations package, please contact us directly.

If you booked through a Travel Agent (online or directly), Corporate Travel arranger, or another airline, please contact them directly.

For immediate assistance please direct your question to Juliet, our digital travel assistant. ​


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