European Air Passengers Rights Regulation

In line with guidelines set out by the European Air Passengers Rights Regulation (261/2004), you may be entitled to compensation for the interruption in your travel plans.

Compensation amounts are based on the length of the delay and the distance of the flight, to a maximum of €600.

Please fill out the form below for each individual traveller if:

you were on a WestJet-operated flight departing from the European Union or United Kingdom
you arrived at your final destination, as indicated on your booking, three or more hours after your scheduled arrival time.
the delay was a result of factors that are deemed within WestJet's control.

Payment for approved claims will be sent to the email address provided, with options for how you can receive funds electronically.

*Required fields

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Contact information

First name:

Last name:

Phone number:

Example: 5554443333

Email address:

Example: john@email.com

Confirm email address:

Example: john@email.com

Address line 1:

Address line 2:

City:

Zip / postal code:

State / province:

Country:

WestJet Rewards ID:

Example: 111222333

Flight information

Departing from:

Final destination:

Departure date:

Flight number for delayed or cancelled flight:

Example: WS 123

Reservation code:

Ticket number:

Additional Guests

Please provide the first and last names of any additional guests on the same Reservation Code.

Additional Guest 1:

Additional Guest 2:

Additional Guest 3:

Additional Guest 4:

Additional Guest 5:

Additional Guest 6:

Additional Guest 7:

European Air Passengers Rights Regulation

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