The Banff Ptarmigan Inn is centrally located in Banff National Park only steps away from the downtown area. This mountain hotel is a great escape to the Canadian Rockies. On your vacation you can enjoy our mountain views, and numerous outdoor activities from hiking trails, canoe rides, and biking in the summer, skiing, skating, and snowshoeing in the winter. We live here full time, so please ask us about how best to spend your holiday. We hope you enjoy exploring Banff National Park just as much as we do.
Grab and go breakfast included.
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Stayed for the weekend with my husband. Booked the king room with mountain view. The picture on line showed a patio door to a balcony. When we checked in our room had no balcony. I called front desk and luckily they had a room with a balcony available and we moved. I would of been really upset if we were stuck in a room with only a smaller window tthat opened.
Just be aware the mountain view rooms face the main strip so you get a lot of the road noise. There was construction across the street when we were there but thats not the hotels fault.
Breakfast was a typical subpar free breakfast but at least they had one I guess.
Hotel was really close to the main shopping area. Staff were all very nice and beds were pretty comfy. Rooms were extremely warm. We had the heat off and had to open the patio door due to the hot room.
We have stayed in other hotels in Banff that I think were better bang for your buck. Oh, hot tubs in the closed room my the parkade were not very hot and jets barely worked. We let the steam room "steam" up for over 15 min and still no steam. Have to say it didnt work. Coffee pot in our room didnt work either, husband had to go get coffee from breakfast buffet.
Best location in Banff
Nov 15, 2021
Hotel is steps from all the restaurants and shops in Banff and with underground parking included it makes this hotel ideal, grocery store and beer and wine also available a short walk away
We stayed in room 346 which has a large window view of the street and mountains. The room included a fireplace, comfortable king sized bed, keurig coffee machine, fridge and separate shower and tub.
The hotel offers a decent hot breakfast with your stay.
The main areas of the hotel are dates and could use a refresh. Noise ( normal voices ) from the hallways and the street could be heard in our room and woke us several times. The hotel should address and insulate the rooms better.
Our room was not cleaned or replenished during our 3 night stay. I’m ok with this, but it should have been explained at check in and because of this I had to request basic items like tissue be refilled. Garbage should at minimum be emptied and supplies checked on.
Front desk staff very friendly and helpful with dining recommendations