All inclusive

Panama Jack Resorts Cancun

Cancun 4.0

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Overview

Smack center in Cancun’s legendary Hotel Zone, all-inclusive and family-friendly Panama Jack Resorts Cancun is a picture-perfect escape packed with unlimited fun in the sun for guests of all ages.

With sun-kissed swimming pools and fun daily doings ranging from beachfront yoga to culinary classes and live music, each carefree day promises new adventures and unexpected delights. The young (and the young at heart) will love Camp Jack’s mini golf and water park, while adults won’t be able to resist the seaside serenity at Aura Spa. Beyond the resort, explore premier golf courses and ancient Mayan sites nearby or kick back in your indulgent accommodations to take in the ocean vistas from the private balcony.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Standard Room
387 square feet
  • 1 king bed, or 2 double beds
  • Garden view
Standard Room
387 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV

Junior Suite
  • 1 king bed, and 1 sofa bed, or 2 double beds
  • Lagoon or Garden View
Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV

Junior Suite Oceanview
  • 1 king bed, or 2 double beds
  • Ocean view
Junior Suite Oceanview
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV

Family Junior Suite
  • 1 king bed, 1 bunk bed, and 1 trundle sofa bed, or 2 double beds
Family Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV

Junior Suite Oceanfront
  • 1 king bed, and 1 sofa bed, or 2 double beds
  • Oceanfront
Junior Suite Oceanfront
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV

Premium Junior Suite Ocean View
  • 1 king bed, and 1 sofa bed
  • Ocean view
Premium Junior Suite Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV

Junior Suite Beachfront Walkout
  • 1 king bed, and 1 sofa bed
Junior Suite Beachfront Walkout
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV

Master 1 Bedroom Suite Oceanview
  • 1 king bed, and 1 sofa bed
Master 1 Bedroom Suite Oceanview
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground
  • Waterpark

Camp Jack

Camp Jack is packed with cool activities and adventures like water sports, beach games, arts and crafts, and nightly shows. Mini Golf and Waterpark, complete with a pirate ship and medieval castle, allows the whole family to share some fun in the sun.

  • Open from 9:00 AM – 5:00 PM & 6:00 PM - 9:00 PM, for kids ages 4-12

  • Pirate splash park, 7 waterslides, 2 splash zones and a family pool

  • Ocean view mini-golf course for the whole family

  • Ball pit, hanging bridges, mini golf course and activities

  • Supervision by trained staff, certified by the Red Cross

  • Movie nights by the pool or beach

  • Magic shows and live entertainment

     

Open from: 9:00 a.m. to 8:00 p.m.
Age range: 4 to 12

#Hashtag Teen Club

Open from: 2:00 p.m. to 10:00 p.m.
Age range: 13 to 17
The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12
Type Amenities
Jack's Landing Bar, Lobby bar
Las Olas Bar Bar Open air
Club Panama VIP Bar Food options available
Jack's Shack Bar, Pool bar Food options available
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Panama Jack Coffee Co. Café Coffee and Pastries Snacks
Deck 74 Caribbean, Mexican Breakfast, Dinner, Lunch
Ventanas À la carte International, Mexican Breakfast, Dinner, Lunch
Casa De Rosa À la carte Mexican Dinner
At Sunset À la carte Grill/steak house, International Dinner
Club Panama VIP Snack bar International Snacks
Jack's 24 Snack bar International Dinner
Dog House Snack bar American Snacks
Brasas Grill Snack bar Mexican Snacks
Viaggio À la carte Italian Dinner
  • Suites: 458
  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
Blvd Kukulcan Km 11.5, Z.H.
Cancun, Mexico 77500
52-998-881-7300
22 km from CUN
  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Jetted pools: 1
  • Kids pools: 1
  • Outdoor pools: 2
  • Cabanas available ($)
  • Water slides: Included

Water sports

  • Watersports centre: on site

Other sports

  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • ATM
  • Baggage check
  • Business centre available ($)
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Parking
  • Tour desk
  • Car rental desk available ($)

Location

Address
Blvd Kukulcan Km 11.5, Z.H., Cancun, 77500, Mexico
22 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 4 out of 5

Customer Service make the Stay!

Cjrichards33 on Sep 16, 2021

We stayed in a junior suite it had a beautiful view of the lagoon and the ocean - and a nice balcony to sit out on! The room was clean and well suited for us with plenty of space, air conditioning (although loud - I suspect it's a struggle, the heat is real lol). We were greeted by a wonderful staff (as well as a nice transportation service that works with the hotel to get there and back). Enrri the bellboy was especially remembered as he always had a lovely smile as we came and left, very kind compliments and thoughtfulness. As we booked the junior suite it included the Club Panama. I love this place. I'm not a big eater and I don't like alot of noise while giving gratitude for food and enjoying a meal. This gave us a place for a lite lunch with an afternoon cocktail without the pool party and the combination of beach music, pool music and than the noise of people in the restaurants. ALL of the staff was splendid in Club Panama, Gerordo Rodriguez was kind to give us a tequila tasting of traditional tequila with the history and when and how they would drink it! Due to the Club Panama we ended up bringing home a bottle of 1921 which is tequila cream (that seems like it would taste awful, however quite the contrary) as a replacement for a short of Bailey's (since we can't buy in the US. There was another gentleman that served us at lunch time almost daily.... I wish I had gotten his name, and he was off the day prior to us leaving I didn't get to say adios :(. We loved him! We did go to the spa, we had a lovely pedicure, I used the hairstyle and make-up for a wedding we were attending there and we had a final departure with a facial. I was disappointed with the desk manager as I stressed my concerns with the facial and how it was done and if it was abrasive since I had a tan and was flying home the next day (and I don't wear facial foundations etc.)....he assured me there was organic treatments and that there was a machine used. Needless to say he was incorrect. I don't take this out (although I was very upset) on the spa therapist as she wasn't there to discuss, so I assumed he knew however it was beyond visible that my face needed recovery, it was sore and very painful as she applied various "organics" to the area she created rawness.....it took least a week for non-visible healing I flew home with these markings - very frustrating evening. To me he needs to get a treatment to know what to share with the customers! His description was very poor! Manuel is a wonderful staff who has valuable information about his country if you're out touring around, some special small places to stop by! Make sure you're tipping all of these beautiful people too....they deserve it and have so much gratitude for anything....10% is good 15% if you have a big group! More if you got it to spare....they're all love! Bring a water bottle and fill up at the bars outside - the bottle water is more than the airport to buy in the store! Lastly, we got a private car to go to the pyramids, much cheaper - we left early, no lines, no people and were in and out like our own private tours!!! Plus no waiting! You can go anywhere your want within the time you pay!

TripAdvisor users rated this property 5 out of 5

excellent hotel, polite staff

_V6384JN on Sep 16, 2021

the hotel is well located, a good beach. all measures to combat covid are observed. the entire hotel staff is very polite and attentive. we should also mention the friendly hostess of the restaurant-Surgeu y Michelle

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