All inclusive

Paradisus Cancun

Cancun 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

This proud recipient of the AAA Four Diamond award offers the elegance and comfort of the most prestigious hotels of the world. Luxurious, spacious and elegantly decorated rooms overlook a white sandy beach on the Caribbean Sea.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Junior Suite Lagoon View
474 square feet
  • 1 king bed, or 2 double beds
  • Lagoon view
Junior Suite Lagoon View
474 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV

Junior Suite Ocean View
474 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
Junior Suite Ocean View
474 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV

Luxury Junior Suite Ocean View
474 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
Luxury Junior Suite Ocean View
474 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV

The Reserve Deluxe Lagoon Junior Suite
474 square feet
  • 1 king bed, or 2 double beds
The Reserve Deluxe Lagoon Junior Suite
474 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV
Additional details

The Reserve provides luxury amenities and superior personalized service.

  • Special welcome cocktail
  • Refreshing scented towel
  • 24-hour room service
  • Unpacking and repacking of suitcases
  • Ironing of clothes on arrival (once per stay)
  • Pool Concierge offering cold drinks, towels, fruit and more…
  • Exclusive The Reserve adults-only pool and beach area with valet service
  • Personalized turn-down service
  • Customized turn-down service including cookies and milk for kids
  • Daily newspaper delivery on request
  • Exclusive areas for adults
  • Assistance with priority reservations for activities and restaurants
  • In-room video games upon request

The Reserve Deluxe Ocean View Junior Suite
474 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
The Reserve Deluxe Ocean View Junior Suite
474 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV
Additional details

The Reserve provides luxury amenities and superior personalized service.

  • Special welcome cocktail
  • Refreshing scented towel
  • 24-hour room service
  • Unpacking and repacking of suitcases
  • Ironing of clothes on arrival (once per stay)
  • Pool Concierge offering cold drinks, towels, fruit and more…
  • Exclusive The Reserve adults-only pool and beach area with valet service
  • Personalized turn-down service
  • Customized turn-down service including cookies and milk for kids
  • Daily newspaper delivery on request
  • Exclusive areas for adults
  • Assistance with priority reservations for activities and restaurants
  • In-room video games upon request

The Reserve Deluxe Lagoon View Suite
592 square feet
  • 1 king bed
  • Lagoon View
The Reserve Deluxe Lagoon View Suite
592 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV
Additional details

The Reserve provides luxury amenities and superior personalized service.

  • Special welcome cocktail
  • Refreshing scented towel
  • 24-hour room service
  • Unpacking and repacking of suitcases
  • Ironing of clothes on arrival (once per stay)
  • Pool Concierge offering cold drinks, towels, fruit and more…
  • Exclusive The Reserve adults-only pool and beach area with valet service
  • Personalized turn-down service
  • Customized turn-down service including cookies and milk for kids
  • Daily newspaper delivery on request
  • Exclusive areas for adults
  • Assistance with priority reservations for activities and restaurants
  • In-room video games upon request

The Reserve Deluxe Ocean View Suite
592 square feet
  • 1 king bed
  • Ocean view
The Reserve Deluxe Ocean View Suite
592 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV
Additional details

The Reserve provides luxury amenities and superior personalized service.

  • Special welcome cocktail
  • Refreshing scented towel
  • 24-hour room service
  • Unpacking and repacking of suitcases
  • Ironing of clothes on arrival (once per stay)
  • Pool Concierge offering cold drinks, towels, fruit and more…
  • Exclusive The Reserve adults-only pool and beach area with valet service
  • Personalized turn-down service
  • Customized turn-down service including cookies and milk for kids
  • Daily newspaper delivery on request
  • Exclusive areas for adults
  • Assistance with priority reservations for activities and restaurants
  • In-room video games upon request

The Reserve One Bedroom Deluxe Ocean View Suite
645 square feet
  • 1 king bed
  • Ocean view
The Reserve One Bedroom Deluxe Ocean View Suite
645 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV
Additional details

The Reserve provides luxury amenities and superior personalized service.

  • Special welcome cocktail
  • Refreshing scented towel
  • 24-hour room service
  • Unpacking and repacking of suitcases
  • Ironing of clothes on arrival (once per stay)
  • Pool Concierge offering cold drinks, towels, fruit and more…
  • Exclusive The Reserve adults-only pool and beach area with valet service
  • Personalized turn-down service
  • Customized turn-down service including cookies and milk for kids
  • Daily newspaper delivery on request
  • Exclusive areas for adults
  • Assistance with priority reservations for activities and restaurants
  • In-room video games upon request

Amenities

  • Elevators.
  • Facilities for the hearing impaired.
  • Facilities for the vision impaired.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground

Baby Club

Open from: 9:00 a.m. to 9:00 p.m.
Age range: 2 to 4

Kids Zone

Open from: 9:00 a.m. to 9:00 p.m.
Age range: 5 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12
  • A wide variety of entertainment and nightly shows.
Type Amenities
Avenue Bar Bar, Lounge
Swim Up Bar Bar, Swim-up bar Open air
Coco's Beach Club Bar, Beach bar Open air
Toji Bar Bar, Lounge Open air
Blue Agave Bar Bar, Restaurant bar
Red Lounge Nightclub Live DJs

Minimum age restrictions apply, picture ID required.

All shows, nightclubs and attractions are subject to change.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Throughout the property

Internet

  • Business centre
Type of restaurant Type of cuisine Open for Additional Information
Malva Food Bazar Buffet International Breakfast, Dinner, Lunch Dress code
Vento À la carte Mediterranean, Tapas Dinner Dress code
Tempo by Chef Martin Berasategui À la carte Gourmet Dinner Dress code, Reservations required, This venue may be closed or have reduced days of service during low season
Bana À la carte Asian, Sushi Dinner Dress code
Mole À la carte Mexican Dinner Dress code
Enso À la carte Asian Dinner Dress code
Blue Agave À la carte Mexican Dinner, Lunch Dress code
La Palapa À la carte Gourmet Breakfast, Lunch Adults only, Dress code, Exclusive to The Reserve guests
Market Grill À la carte Brazilian Dinner
  • Suites: 657
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Water circuit
  • Kids Spa available ($)
Boulevard Kukulcan, Km 16.5
Zona Hotelera, Quintana Roo
Cancun, Mexico 77500
(998) 881 1100
23 km from CUN
  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Activity pools: 1
  • Adults only pools: 1
  • Kids pools: 1

Golf

  • Golf: on site ($)

Water sports

  • Dive shop: on site ($)
  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site

Other sports

  • Aerobics: on site
  • Tennis courts: on site
  • Tour excursions: on site ($)

Other activities

  • Arts and crafts: on site ($)
  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • 24 hour front desk
  • ATM available ($)
  • Baggage check
  • Business centre
  • Concierge
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Grocery items available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Medical services onsite
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Photo shop available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Valet parking available ($)
  • Wedding facilities available ($)

Location

Address
Boulevard Kukulcan, Km 16.5, Zona Hotelera, Quintana Roo, Cancun, 77500, Mexico
23 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

great service lots of fun

930juvyl on Sep 22, 2021

great food great service from Cristian sanchez Javier jimenez Dj erick malva Enjoyed all the food and drinks They kno how to treat us well Very kind people Very funny people Always knows what we want.

TripAdvisor users rated this property 5 out of 5

Christian Sanchez gave us Great service.Made sure we always has food and drinks in our hands .Hands down the best.

7749290109 on Sep 22, 2021

Server was great. Christian Sanchez Javier Jimenez DJ. Erick Malva Amazing stay! Christian Sanchez went out of his way to make sure I got a birthday cake on my birthday.He was a pleasure all vacation and overall a 10 out of 10!

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