Another great stay at the Disneyland Hotel. Love the vibe here and feeling apart of the Disney magic. Due to covid, the housekeeping isn’t ideal… we had new towels once on our 5 night stay and no changing of the sheets. Maybe we have to request that, I’m not sure? But overall, we had a great stay and hope to return soon.
Oct 14, 2021
We had a great view of Downtown Disney on the tenth floor. We could see the hustle & bustle of the shoppers and the fireworks. We could also hear the band playing pretty late into the night. Probably ok if you stay at the park late. Next time I’ll ask for a pool view. My bad. The beds are wonderful. Tv is ok. I wish it would let me stream my shows though. The elevator broke on us once. It was ok going up, but going down would stop on every floor. I like the system at Paradise Pier much better. The pool is great for kids. I never had a problem finding a chair like at the Grand. The food service was also quicker and friendlier than the Grand. Over all , I will always choose the Grand over this hotel if given the choice.
Great two room suite
Oct 07, 2021
Great experience in 2-room suite!
We stayed in a two-room suite for a one-day trip to Disneyland (5 adults, 1 kid, 1 baby). The rooms had cute Disney touches, and were very clean and spacious. There were two bedrooms with queen beds, and a living room with a bar/eating area (including mini fridge and sink) and a pull out sofa bed. In addition to two full bathrooms, there was a powder room which made getting ready in the morning easy.
Great stay but room was cleaned once
Oct 02, 2021
We chose Disneyland hotel because we wanted to make our vacation magical. Which yes it was magical, not complaining but the price for the room wasnt what I expected, smaller then expected. I could of got a hotel suite at another hotel near by with the same price I got for a regular room at disney. But it’s okay, Customer service was great, the restaurant was great. The pool is awesome, the kids loved it and the back walk way to Disney downtown remind me of a jungle. Beautiful. The walk to Disney is about 10-15 minutes which also was great. Only complaint I have is that our room was never cleaned UNTIL the last day of our stay. No towel or toilet was renewed. We had to get towels and toilets on our own first few nights.
I Will NEVER Book Another Reservation Here Again!
Oct 02, 2021
This Place Is terrible! I was very happy to have picked the Disneyland hotel to stay but however the day before my trip my grandpa passed away :-( I called to see if I could get somehow get a refund.. the Disneyland hotel granted my refund and said very sorry for my loss! I was ecstatic and very pleased.. especially going through a difficult time.. well a week goes by and I see no refund? I call to ask about it and the hotel ended up denying my refund at last min.. so I called and pleaded again.. they denied it a 3rd time.. for a family oriented hotel they sure aren’t family friendly or have sympathy. I now will NEVER stay there when I go to Disneyland. I wish they could I have just done the right thing... but that’s Disney I guess.. always greedy for money.