Playa Pesquero Premium Service reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5

9144 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Terrible service. Part of covid scam in Cuba

Jeannemarvie on Nov 13, 2021

The resort itself was amazing but the service and the food (especially the foods) are terrible! If you like over cooked and terrible food, by all means. I was one of few Canadian tourists in Cuba who got victimized by their PCR test scam. They pick 1 random person per hotel/Resort to get a vindictive positive pcr result and send to a hotel-clinic for mandatory 5-day observation and then will insist for you to take a medication called Heberon Alfa and tells you that they guarantee negative pcr test result if you take it. Even if you refused multiple times the doctors will keep trying to convince you to say yes to it. They won't tell you how much it'll cost you for medication and for staying there even if you asked multiple times. They will not give you a copy of your bill until they finally charged your card - watch out! They will over charge your card as well. I strongly advise avoiding travel to Cuba if you don't want to get victimized by this organized crime making profit out of pandemic! #notoCuba #scaminCuba #hotelplayapesquero #playapesquero #terribleservice #terriblefood #terriblecountry #covidscam #pcrtestscam #pandemicscam

TripAdvisor users rated this property 5 out of 5

Amazing Hotel.

FitnessbyVivi1 on Nov 02, 2021

11 years ago, my husband and I went for the first time to Playa Pesquero, and we fell in love with the place. A year later we returned and got married there, since then we have returned several times with our daughters and families . We feel an immense affection for that place, no matter how much we travel to other countries, we always have to return to Playa Pesquero. In October 2021 we went for 2 weeks, we were a little scared by the current situation that is happening in the whole world. The truth is that we could not have made a better choice, nothing has changed. Practically everything is open ,bars, restaurants, night shows amazing as always, gym, kids club. The hotel very fresh and renovated, painted, the food is amazing, the most beautiful white sandy beach, and the best of all the attention to the client and the children is exceptional. They really made us feel like VIP clients during our stay. I would like to mention Doris from the commercial department who helped me so much with all the information to decide this trip with my family, to all the workers in the customer service department for giving them the best experience, to Susel the worker who attends the children in the miniclub, for being so special with our daughters, to Ronaldo in the cafe-bar for making the best Caipirinhas in the world. We can't wait to go back and spend more time. Thanks to all the workers at Playa Pesquero for making our vacations the best experience. Five stars hotel for sure !

TripAdvisor users rated this property 5 out of 5

See you In Feb!

Chris B (Daytona Beach, Florida) on Sep 06, 2021

This will be our third time at this resort and the first time in the premium section. Previous trips were . It will be nice to see some familiar faces that we have become friends with and stay in touch with as well as the new friends I'm sure we will make. We have always felt welcome and have been very well accommodated for any and all of our requests! Keep up the great work Pesquero Staff and Management! See you soon for our third stay! Cant wait to experience the Premium section! Stay safe!

TripAdvisor users rated this property 3 out of 5


Topsunwing (Guardalavaca, Cuba) on Jun 03, 2021

Visiting in June of 2021. Cubans only. The food and shows are very different than pre covid. Half the resort is closed. The hotel has special rates for locals only, the few foreigners here are treated like pariah or ignored altogether...

TripAdvisor users rated this property 5 out of 5


bunker1969 (Midland, Canada) on Apr 09, 2021

We have been to this resort a few times and absolutely love it! We no longer search for places to go on Cuba. This is our get away spot in the winter. The resort is very well kept and tidy, there is an amazing selection of yummy food, the pool and pool bar are our favourite hang out spot. The staff here are incredible!! All the staff make you feel welcome and treat you like a friend while you're there. We highly recommend this resort!!

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