(San Francisco, California)
Oct 17, 2021
Have stayed a number of times and it’s always been great. Love that it’s just right across from the beach. Hotel staff is amazing and alway willing to help. Great place for families that don’t want to cook out every night.
Perfect beach location and perfect staff
Oct 08, 2021
Very nice hotel and perfect location. Right across street from beach and lots of food options to chose from near hotel. Staff was super friendly and helpful. Comfy beds. Walking distance to about everything you need.
Sep 30, 2021
Staff was extremely welcoming and made us feel right at home with their Aloha spirt. Convenient location, walking distance to the Waikiki strip. Valet waa included with stay which was great since many properties charge min of $40/day.
Amazing staff, great location, renovated rooms
(San Francisco, CA)
Sep 20, 2021
I can't say enough great things about the staff here! From the front desk, to housekeeping, to the valet and bellhops, everyone was super friendly and welcoming. We were all given sanitation kits upon arrival, which included masks, hand sanitizer, and sanitizing wipes, plus a tote bag and complimentary water bottles. Masking is enforced throughout public areas of the hotel, and they ask for proof of vaccination when checking in.
Thank you especially to Regan for helping me with the check-in process when I was barely coherent due to motion sickness. The vertigo was so bad, I literally had to sit on the couch to limit head movement, and Regan was so kind and understanding—he took my vax card and ID, and walked back and forth to the front desk to help me get all checked in. Then he escorted me and my mom to my room and did a quick tour of where everything is. Thank you again, Regan!
The valet staff were all so patient with my giant family wanting to take out our cars, sometimes 2-3 times a day.
The rooms were also great! We had a total of four ocean-facing suites, and they were all renovated. The suites were spacious, clean, had a great view of Waikiki beach, and fully stocked with glassware, dishware, lanai furniture, and whatever else we would need for our one-week stay. The fitness center is pretty well equipped and clean--I was impressed. The pool is on the small side, but great for small kids. Plus, who goes to the pool when the beach is right across the street, anyway??
Only downside (and this is in no way the fault of the hotel) was street noise since oceanview also means street-facing rooms, at least for my one-bedroom anyway. My sister's and parents' two-bedroom suite, the bedrooms are in the back of the building and they had minimal street noise.
They're currently still renovating areas of the hotel so there was some construction noise, but it wasn't bad at all since we were out and about most of the time. My sis and I chatted about our stay after the fact and agreed we would 100% stay here again when we come back to Waikiki. Great balance of price, service, and location.
Thank you again to the staff for making our first extended family trip in 10 years a memorable and great one!
Amazing experience ! Would live here if I could !
Sep 12, 2021
Exceptional customer service and staff! I cannot express the gratitude and the hospitality they have shown our families. This should be the standard for ALL hotels. We wish we were here for our entire stay or could have just lived in that room! Haha. It was that amazing.