Oct 16, 2021
Stained smelly liquid trails from leaking garbage bags on hallway carpets, severely understaffed, no air conditioning in elevator or fan also no a/c or ventilation in hallways. Covid and hawaii hot weather requires plenty of comfortable ventilation. Lobby air conditioner “broken indefinitely” in the middle of hot Hawaii summer, the manager or whoever is at the top of this hotel should make this a priority. Filed 2 complaints with front desk, this hotel manager never reached out nothing.
Older staff ladies that clean the rooms are very nice but overworked. It’s odd that all staff, everyone that works here looks unhappy or afraid to lend assistance. People come to hawaii to have a happy experience.... lack of air conditioning, useless $35/day so-called amenities, and unhappy staff says alot about this place. Like all the other critical reviews, Mr Executive: don’t bother saying, “if you had kindly notified the front desk about your concern... “ this is a place you stay once because you think you’re getting value but then never return.
Petty theft and unkept
Oct 11, 2021
We must all know you know who you are, no thanks. Security deposit is to be stolen and criminals are the invited guests. False advertising as the hotel is rather smoking and has such to section for picking manifested violence.