All inclusive

El Cid Castilla Beach Hotel

Mazatlan 4.0

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Overview

Known as the "Pearl of the Pacific," Mazatlán is located on the ocean. Visitors to this enchanting coastal city can experience amazing views of the Pacific Ocean. Celebrate these natural wonders, as well as the authentic spirit of México, at El Cid Castilla Beach Hotel. With refined comforts, a vibrant location, and warm, friendly service, the attractive Mazatlán hotel resort serves as a tropical oasis for unforgettable getaways. Lounge by the poolside deck, reading a latest best-seller. Marvel at brilliantly hued sunsets from the private balcony. Or if you're traveling with children, reserve a sun-kissed room overlooking two connected free-form pools boasting cascades, rock formations, and water slides.

Check in

3 p.m.

Check out

12 p.m.

Rooms

500

Rooms

Pool View
  • 1 king bed, or 2 double beds
  • Pool view
Pool View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request, $)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Room service ($)
  • Safe
  • TV
  • Coffee ($)
  • Purified water
Additional details

*Bottled water and coffee makers in every room($) (The proceeds from in-room bottled water and in-room coffee are donated to the El Cid Foundation, a non-profit organization.)

Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view or Partial ocean view
Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request, $)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Room service ($)
  • Safe
  • TV
  • Coffee ($)
  • Purified water
Additional details

*Bottled water and coffee makers in every room($) (The proceeds from in-room bottled water and in-room coffee are donated to the El Cid Foundation, a non-profit organization.)

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool

El Cid Kids Club

Open from: 10:00 a.m. to 10:00 p.m.
Age range: 4 to 12

Teen Club

Open from: 11:00 a.m. to 9:00 p.m.
Age range: 13 to 17
The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12
  • La Pergola Dinner Theatre: live entertainment with different shows every night of the week
Type Amenities
La Castilla Bar, Lobby bar
Beach Club Bar, Swim-up bar Open air
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
El Alcazar À la carte Italian Dinner Reservations required
La Pergola Buffet International Breakfast
La Pergola Dinner Theater À la carte International Dinner
Beach Club Snack Bar Snack bar American Snacks
La Alhambra restaurant Buffet International Lunch
La Cascada À la carte Mexican Dinner Reservations required
El Campeador Buffet International Breakfast
Sushi Bar Snack bar Sushi Dinner Reservations required
  • Rooms: 500
  • Fitness centre: on site
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Fitness centre with no meal plan available ($)
Av. Camaron Sabalo S/N
Mazatlan, Mexico 82110
1-866-306-6113
28 km from MZT
  • All-inclusive: available ($)
    • All meals plus snacks
    • Unlimited international and domestic drinks
  • Room only: Included

Note: Both EP (No meals included) packages and All Inclusive packages are available at this hotel.

All Inclusive ($):
All meals and snacks, unlimited house drinks, Dinner at the specialty restaurants at the sister resorts; fitness center; kids club.  Access to El Cid Granada including restaurants, bars, dinner theme shows, activities and more.

Surcharge applies for specialty dishes such as lobster, jumbo shrimp and chateaubriand.

Elite ($):
In addition to the All Inclusive features described, the Elite plan also includes:• All meals and house brand drinks at the restaurants of all 4 hotels (concessions not included), without having to pay for surcharges.• Preferred seating in a la carte restaurants.• VIP check in.• Room Service (choice from special All Inclusive room service menu). • Bathrobes and slippers.

Pools

  • Kids pools: 1
  • Outdoor pools: 1
  • Water slides: Included

Golf

  • Driving range: on site ($)
  • Golf: on site ($)
  • Golf lessons: on site ($)
  • Mini golf: on site ($)
  • Pitch and putt: on site ($)

Water sports

  • Motorized watersports: on site ($)
  • Scuba diving: on site ($)
  • Snorkeling: on site ($)

Other activities

  • Arts and crafts: on site
  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Horse Back Riding (offsite) available ($)
  • ATM
  • Business centre available ($)
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Parking
  • Shopping onsite
  • Tour desk
  • Valet parking available ($)
  • Wedding chapel

Location

Address
Av. Camaron Sabalo S/N, Mazatlan, 82110, Mexico
28 km from MZT airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

You are treated like a child.......

Esmirna C on Aug 30, 2021

A group of friends and I spend 5 days at this resort for a wedding. The service is slow and the “all-inclusive” is limited. There are not enough restaurants for the amount of guests. You are treated like a child with punitive parents; they are looking at the smallest mistake to get you in trouble. One of our friends was waiting for the “main person” to arrive in the next couple of hours to complete the check-in. While he waited he was given a temporary band, his stay was paid in full weeks prior. When he went to the pool, he was unable to get a drink because his band wasn’t accepted it. We were part of a wedding with more than 175+ attendees and one drink was a deal breaker for them. Needless to say, I will not be returning to this resort.

TripAdvisor users rated this property 1 out of 5

Worst Mazatlan Resort! Stay away!

ascencio30 (Aurora, Illinois) on Aug 24, 2021

Honestly, the WORST hotel and resort my family and I have been to. Not only is the hotel staff there very rude, the food is terrible, the rooms are old, the beds are twin sized and the mattresses are horrendous! To add to it, the "all inclusive" package is really not all inclusive, they have different tiers of "all inclusive" and staff seems to notice the color of your band and seems that the color dictates the level of all inclusiveness you experience. Just a honest, horrible experience. It was about 18 of us that went to this hotel and will never return. So disappointing. Save your money and reserve elsewhere.

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