Sandals Negril Beach Resort and Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

8470 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Problem after problem, not the experience we had the first time.

Ksims152 (Coastal South Carolina, South Carolina) on Oct 18, 2021

After a ac leaking ceiling throughout our room. We were moved then dealt with 2 days of run around or lies. Some people were great, but others not so much at all. Requested for a refund for our first 2 days in which i spent 75% of our anniversary and wife's birthday sorting through lies and just a mess sitting in the lobby waiting on decisions and the staff to have phone calls to get no results and more confusions. They gave us a 2 day credit in the end, which simply means we have to give them more money. The place isnt the same as it was 10 years ago.

TripAdvisor users rated this property 5 out of 5

Exceeded expectations!

jillgb2014 (Bossier City, Louisiana) on Oct 18, 2021

We had the BEST time! The whole experience from the lounge at the airport to the bus ride, which included fun Jamaican facts, to the AMAZING resort was better than we could have anticipated. Usually there is "catch" will "all-inclusive", but no! It was as promised. Kayaking, snorkeling, sailing, aquatrike, cocktails, fine dining for all meals, entertainment, DJ dance party. . . all included. All of this in BEAUTIFUL Jamaica. The staff (everyone from entertainment to fitness to dining) was exceptionally courteous and professional. COVID: Our room was cleaned 2-4 times a day. Face coverings were worn by all staff (even a face shield in during pool fitness) and per-departure COVID testing was a breeze. This is worth it.

TripAdvisor users rated this property 5 out of 5

10/10

Kelly C on Oct 18, 2021

It was our first time at a sandals and we had an incredible time. We highly recommend the butler suite, Shemoy and Chris always made sure we had everything we needed. Our favorite restaurant was kimonos, our chef Oli was so great! Our favorite bartender was Chris at the piano bar, his signature drink was our favorite of the entire trip! Don’t forget to try the pizza, snorkeling and tubing.

TripAdvisor users rated this property 5 out of 5

Had a Fantastic Vacation at Sandals Negril and Renewed Our Wedding Vows to Boot.

sacconav on Oct 17, 2021

Went to Sandals with a small group of friends for vacation and to renew our wedding vows. The Sandals wedding team, especially Crystal, took care of all the details and made our ceremony special. After, at the included reception, Sasha and Darrian took care of us above and beyond expectations, Sasha made sure everyone had what drinks they wanted, she even knew I wanted a Red Stripe from having served me two days before. Darrian was great with food and cleanup, he even brought our wedding cake to a restaurant later that evening. We had a great vacation at Sandals Negril, sun, wonderful beach, and incredible staff.

TripAdvisor users rated this property 5 out of 5

Best bartender

lisap1043 on Oct 17, 2021

Chris from the pool bar is hands down isone of the staff that keep us coming back. This is our third visit and everytime he goes above and beyond. We always get a warm welcome and are always made to feel like family.

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