Had a great stay . Staff was pleasant. Icemaker was broke but had it fixed within to hrs , had to replace parts . Service was good at restaurants. Easy resort to get around to see all the different pool ares with your own car or the use of their shuttle bus. River island is the biggest pool area to see with a lazy river There are restaurants and bars and a market place to satisfy all. Will definitely go again.
Great common spaces, terrible suites
Oct 19, 2021
This resort boasts spectacular pools and recreational activities. Our stay was punctuated, unfortunately, by a roach-infested first floor suite. We asked for a change - obviously, and we’re treated to a second suite without a functional dishwasher. Once that was fixed we enjoyed our stay, but not without a distaste for the resort despite its amazing common areas. This resort’s suites desperately need a major facelift. The suites we stayed in were dated and tired at best, dysfunctional and downright dirty at worst.
Oct 16, 2021
The property is very nice and the grounds are well-kept. Pool areas are very clean and appeared to be staffed well. The unit that we had was very nice although the beds were not very comfortable and the couch Furniture needs to be updated. Other than that the unit was pretty good. The only thing that I did not like is the pressure when checking-in of their agent trying to get you to pay them money to go on a tour of the facility to sell you timeshare points. If you tell them "No" one time that should be sufficient. But I had to tell them no 6 times and then get asked why not. That should not be necessary in order to get the key to your room. Otherwise it was a very nice day.
Resort with lots of things to do
(Powder Springs, United States)
Oct 16, 2021
Great overall resort--lots of things to do. We spent a couple days of our week just at the resort, because there were many things to do here. One negative was the resort's "love of fees" for some activities that should not have had fees. E.g., the tube for the Lazy River was pretty expensive. Yet, the resort did not want us to use our own pool noodle with a seat in it to go around, even though our noodle took up less space than their tube, and they allowed children to use their own flotation device.
Enjoyed our family vacation in 2 units side by side
Oct 15, 2021
We arrived to 2 clean units side by side. Everything we needed for the condo was replenished in a timely matter. I appreciated the follow up call to ensure we received our requested items. We used the shuttle bus that ran every 20 minutes. They were timely. The staff were extremely nice and accommodating. We stayed for 7 days and I would definitely bring my family back to this resort. I love the amenities. We enjoyed the lazy pool, bar, and the pizza restaurant was delicious