Beautiful and well maintained grounds and pools. All rooms have a terrace.
Breakfast is excellent.
Staff is friendly, professional and helpful.
Special accolades go to:
Dawn - helped us get our vacation to fit our needs. She fulfilled all our requests to make it a wonderful vacation.
Lisa and Lucia - made breakfast a great beginning to each day. There’s a saying that goes around at breakfast. Whenever we made a request, their response was ‘my pleasure.’ Actually, it was our pleasure.
Highly recommended. We’re certainly going back.
Great property and amazing stay!
Oct 18, 2021
We came to Palm Springs/Desert on vacation and had heard such great things about the JW Marriott Desert Springs and wanted to try it for ourselves.
We arrived shortly after check in and Stephanie at the front desk checked us in and was so friendly and hospitable. She made us really feel at home and welcome. She provided us with an overview of the hotel and had us on our way to our room in a quick and efficient manner.
She provided us with a room overlooking the pool and mountains and the views are stunning from the resort.
I don’t know why some of the recent Yelp reviews bashed the place so bad, we didn’t experience any of this, and I previously worked for multiple luxury properties so when things go wrong, I typically notice it right away.
Some of the things I thought were really cool were the four different pools on site, including that they were open until 11pm. The food and beverage outlets were also very lively and welcoming as well. I also loved that the resort fee included self parking when most other resorts don’t do that. And most importantly, the staff was always very responsive to any request we had. I highly recommend this property and look forward to coming back!