A retro and chic property, one of downtown Palm Springs newest resort hotels. Nearby to downtown Palm Springs it's a quick 15 minute walk to the center hub of a variety of dining and boutique shopping options. The guest rooms are fairly large, the pool area is a popular hang-out for guests and locals and the spa is one of the finest in the area.
Note: Minimum check-in age is 21 years old and picture ID is required.
(Redwood City, California)
Sep 11, 2021
3 star experience for 3 star prices - a fair deal! In an area not know for its resort hotels, it was nice to see Margaritaville enter the market to help change that. But they’re going to need to work at it a much harder or get their franchise pulled. The resort opened less than a year ago, after an inexplicably (and ill advised) quick change from the aging icon that previously operated here. The place needs a LOT of work and for some reason they chose to try to do it piecemeal while the resort is open rather than doing it all at once before opening. The result is the employees always have a built in excuse as to why things aren’t operating as a Margaritaville customer would expect. Poorly staffed, poorly maintained infrastructure, confusion between various parties on the staff as to what is open and what is not, frequent turnover in upper management (per the staff, they’ve had multiple GMs or high level managers in their 9 month run). The concept could easily compete with the two other resorts in the area, Hyatt and Marriott, but at this rate I can’t imagine Margaritaville letting their brand be besmirched for much longer before deciding to try elsewhere. The main lobby bar has no blenders, which might be fine for anywhere other than Margaritaville, the pool bars are only open a few hours a day (“the bar will open whenever the bartender arrives”), and certainly not In the morning or at night, which is when you want to use the pool in the Palm Springs heat, the main restaurant is open even though the website says it isn’t, the spa is closed even though the website says it’s open, the only elevator in our building was out of order for two of our three days, light posts around the property lay strewn on the ground, broken. I was locked in our bathroom for a few interminable minutes because the door hardware was installed improperly and didn’t unlatch correctly. I had to be “rescued”. As a bonus, there seems to be a night club in the area that blares dance music from 8pm until late at night. And they have an awesome subwoofer. On the plus side, the drinks were good when available, the food was good, the pool scene was nice - a real melting pot of colors and persuasions made for a lively and entertaining people watching scene. People were having fun. I liked the decor. And the rates were good, but I’d like to pay more for a better all around experience.
It's just right
(Palm Springs, California)
Sep 10, 2021
The only thing that would make it more perfect is more Jimmy Buffett music
i'm a local, I went for lunch can't speak to the rooms.
The food is creative, and delicious. The staff couldn't be nicer and they even sell Margaritaville Facemasks.
If the lobby and the Come Monday Cafe are any indication, this is A HUGE IMPROVEMENT over the old hotel that was there.
Perfect meeting ground for Parrotheads. Fins UP!