One of the most luxurious properties in the Iberostar portfolio and part of the Iberostar Grand Collection, this adults-only resort set on a breathtaking beach exudes decadence. Enjoy the incredible dining options, the stunning oceanfront spa and the beautiful rooms with in-room whirlpools. What more could you ask for except for more time to enjoy it.
Adults Only 18+
Enjoy the “Stay at One, Play at Four” option where guests can also use the facilities of the four resorts in the complex: Iberostar Grand Bavaro, Iberostar Bavaro, Iberostar Dominicana and Iberostar Punta Cana.
Starfit & Fun is a brand new, state-of-the-art gym at Iberostar Hotels & Resorts, which offers free fitness and wellness activities both at the gym and at the beach and pool. All classes are free and led by qualified and certified fitness instructors.
27 km from PUJ
Meal and plan options
All meals plus snacks
Dinner can be à la carte (reservations required, dress code in effect)
Oct 19, 2021
This trip gave me mixed feelings. We’ve stayed at this resort several times (7-8?) and if it wasn’t for the amazing staff, I would probably not come back. Ery, Marlon, Starling, Excellente, and several others have been outstanding. We were just here in May and had a wonderful trip, however they started selling something like a timeshare/discount membership thing that we decided to not join. Since then, we feel things have started to change.
We booked 3 rooms - I actually did the booking myself. All the same suite style room. Upon checking in, they stated 1 room was in a different category than the others. Turns out it was ours, we somehow had the lowest category room which looks at the family resort. If you’ve been here, you know the bathroom isn’t well covered and I’m pretty sure anybody outside can see your business. So when looking directly at a building, you don’t feel comfortable using the restroom. I asked to be moved and they told me our room was too low of a category. I explained that the other two rooms I booked had resort/ocean views and they said they were a higher category - how is this possible? It would cost another $1000 to look at the resort, to which we were then told would be on the first floor right next to the theatre… no thank you.
The equipment is broken for some activities such as archery so you can no longer do that, they couldn’t make mojitos until a few days into our trip and room choice is limited upon booking. We didn’t even know if we could get a king room until we got here. It all seemed very strange. On top of that, dinner reservations where a big issue.
Upon arrival we were greeted by our favorite bartender Ery - he can make your entire trip so much fun. Starling our butler promptly met us in our room where he got a call that reservations had just opened up for the night. I quickly grabbed dinner reservations for our group for that night. I then asked why I couldn’t get dinner any other night and he informed me that they turned them off for the week. We later found out that there was a large convention in town and they wouldn’t open reservations up until they were done booking. The next day after the pool we ran into our butler and he said there was nothing he could do. I know he was doing everything he could, and I don’t blame him. I saw him going through the same thing with other guests and I really felt bad for the pressure he was under. We are here celebrating my mom being 13 years cancer free and really wanted to eat together. We ran into Ery while on the way to the buffet and he made some arrangements and got us all into the French restaurant. Thankfully, today (Tuesday), Starling has us set up for the rest of the week. I have ran into other couples that are not so lucky, some of which it is their first time and they don’t plan to come back. You pay for all inclusive, you expect to be able to make dinner plans.
Have been several times Would probably not return after this trip!
Oct 18, 2021
I have been to the Dominican about 20+ times and am currently still at the resort. We used to stay at the excellence hotels after having an issue there I decided to try some where else and found Iberostar grand bavaro. We have been making annual family trips hear for the last few years and my wife and I have been probably been 8+ times on our own including twice this year. The staff has always been excellent. This trip we booked 3 rooms one for ourselves and 2 more for other couples. We were told at check in that one of the rooms was in a different category even though WE booked all the same rooms at the same time. It was our room that was that was not the same while the other two face into the resort pool/ocean view area ours faces the family resort next door and while sitting on the balcony I can listen and see all the people including kids from next door. We were told there was no other rooms available unless we want to pay $300-$700 more for our trip depending on the room. Making dinner reservations this trip has been awful because there is a large party here and I guess they get priority. We were told we can’t have any dining reservations for our party for 2 more days. So only 2 days of our trip we can dine together. We have been refreshing the app all day trying to get a spot and nothing so instead of enjoying our trip with have to constantly focus on dinner. Reservations have always been tough here but this time it is completely unacceptable. Our butler starling seemed to be really trying so I fully blame the resort on this one and not him. I have been to several other resorts in the Dominican and after this trip I think I will reattempt one of them and move our annual family trips there as well. I will miss the staff but don’t want my room to be a guess and there not be a chance of us possibly not dining a will anywhere but the Buffett while we our here.