Breathless Riviera Cancun reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

5655 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

The worst breathless I've stayed at

Traveler23534189936 (Long Island, New York) on Oct 21, 2021

I stayed at this resort simply because of my experience with AM Resorts and other breathless properties. When I tell you the experience was beneath subpar from check in to check out, it was horrible. I had the xhale room (sort of like VIP) Check in still took at least an hour. There was construction going on, everything wasn't available and closed early. All of the theme parties advertised did not happen. I had to ask for housekeeping to come to my room and the room service food isn't appetizing. To top it all off, once it was time to check out the bellboy who took our bags downstairs put someone's bag into someone else's taxi and they left. Once we asked to be compensated in some way management got extremely defensive and rude and tried to hurry us out by saying our ride was gonna leave us. I would never stay here or recommend anyone to stay at this resort which is unfortunate because the majority of the grounds and rooms are really nice. This resort is also not in "Cancun" it's on the outskirts

TripAdvisor users rated this property 3 out of 5

Ryan K

ryanktravels2021 (Manchester, New Hampshire) on Oct 21, 2021

It was our first stay in Mexico and this resort was recommended by websites showing 5 stars. Unfortunately we did not feel or see that based off of many things during our stay. Half of the resort was closed down due to construction and we were never informed . We tried to bring the attention to the front desk and there seemed to be lack of care and compassion towards us. Many people we had spoken to had felt the same way while staying . Cleanliness was present and the staff were super friendly . We have stayed at many resorts in different countries and this by far was one of the least favorites based off of our experience . We actually left the resort a few times so we could find more things to do due to lack of things available at the resort .

TripAdvisor users rated this property 5 out of 5

Breathless doesn’t say enough!

E7218MGtomm (La Porte, Indiana) on Oct 18, 2021

I remarried my husband on October 14th 2021. Marisel and Selena made sure it was a hit! Marisel went above and beyond to make sure every detail was perfect I personally was taken away when I seen the site and how easy it flowed from out communications from email to our visit in person. Anyone thinking of having a destination wedding. Please make sure you give these folks a chance. They are professional and the best! Also @adventurephotos Alejandro Hernandez the on-site photographer from Adventure Photos is hands down the best at his job To my friends at Breathless Riviera. Thank you for making my day special. From the bottom of my beard I thank you. It will truly we forever close to my heart and so will all of you! Tom McCoy

TripAdvisor users rated this property 5 out of 5

Absolutely Incredible!!! Can't wait to go back!!!!

A974JXjamier on Oct 18, 2021

Breathless Riviera Cancun is 1st Class all the way!!! From the moment we walked in we were greeted with champagne! Giancarlo and Jonas at the concierge desk were so, so helpful! Our room was beautiful, and housekeeping came every day and night. It was unbelievable how incredibly friendly everyone was. Not just the wait staff, but also the groundskeepers who did an amazing job adding to the beauty of the already beautiful resort during our stay. The food was delicious!!! Pascual, Manuel, Miseal and Casear made our time especially memorable with their excellent service and wonderful personalities. Lidia made the most delicious lattes with heart shaped cream and we loved her bubbly attitude. Wilberth also had great service at the bar and made such yummy cocktails! We took a couple excursions with AmStar and Daniel did a fabulous job helping us book just the right experiences. The entertainment was AWESOME!!!! Every night was a party! The entertainment team did a fabulous job all day and night giving life and energy to the resort with a dj, pool games, dancing. Yoshi helped us so much and really went the extra mile to make our trip fun and memorable. Melany did a great job starting and keeping the party going. Alex was so much fun inside and outside of the pool and is such a genuine person I wanted to take him home with me! I loved the layout of the resort!! You had the option to party or be laidback. We did a little of both. The wait staff on the beach was very attentive. We made such wonderful friends and memories on our trip and had so many great experiences. If you’re thinking about booking this resort think no more!!! Do it!!!! You won’t regret it! I CANNOT WAIT to go back!!!!

TripAdvisor users rated this property 3 out of 5

Omar, Luis, & Fernanda- The BEST

joannapM3277XQ on Oct 16, 2021

I've been wanting to visit breathless for awhile and finally went with a group of friends. Omar, Luis, & Fernanda made our trip absolutely AWESOME!!! If it wasn't for them, it would've been a different experience! I'd go back just to visit and see them again...miss you guys already :) Silk City (Japanese restaurant) was our favorite. We went there 3 nights in a row. The buffet had the same food for breakfast & lunch everyday...they need to switch it up. Overall, it wasn't what I expected based on the food, music, strict rules, & bartenders (except Wilbur-his drinks were the best & he was so appreciative). I would only return because of Omar, Luis, & Fernanda. JoAnna

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