Dreams Riviera Cancun Resort & Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

10337 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Amazing Resort & Wedding!!

P6743DNering on Oct 22, 2021

We had our wedding here and it was perfect!! The resort is beautiful, the staff are excellent, food was good and the infinity pool is just the best! Can't say enough good things about it, our wedding was beautiful, the wedding staff and our coordinator specifically, Paulina Basilio Calatayud, were so friendly and accommodating, everything went smooth and I highly recommend it!! Will definitely go back in the future!

TripAdvisor users rated this property 5 out of 5

Wonderful!

nicollep178 on Oct 21, 2021

Wonderful vacation!!! This resort was wonderful! Their staff is so kind and friendly! If you go make sure you go to the preferred beach and meet Santiago, we feel in love with him! And Eziquil in El Patio, he was the sweetest gentleman! We went back a second time and requested him! If you go to the spa, request Eli, he’s the best!!! Others we loved were Luis in the swim up bar, Clever in the preferred lounge, Irma by the Barefoot grill, and Marco with UVC! It was such a great vacation!

TripAdvisor users rated this property 5 out of 5

Destination Wedding

Joshmosskiller1 on Oct 21, 2021

My husband and I were elated with our choice of resort and how our destination wedding turned out. Our wedding planner Paulina Basilio went above and beyond to turn our vision into reality. All of our guests had an amazing time… and honestly there wasn’t one thing we would have done differently. The food, resort DJ and photographer and resort staff were all phenomenal.

TripAdvisor users rated this property 4 out of 5

Amazing resort with a huge flaw - step up your food game!

936yazming (Houston, United States) on Oct 21, 2021

We came for a friend's wedding and I had a pretty amazing stay when it comes to enjoying the atmosphere, the resort grounds, the room stay, the housekeeping, etc. My room was cleaned everyday, the staff was super helpful to us especially when they saw us travelling with our 11 month old baby. I felt super safe in the resort grounds and it legit had everything we needed. But the one major flaw was the GOD AWFUL food served here. Definitely caters to people that are too afraid to explore their palette with REAL AUTHENTIC Mexican food. It was such a shame. At one point I had to laugh at the waiter when he pointed out the 'spicy salsa'. I responded with 'spicy for an american or for a mexican?' An embarrassment to even call it a 'spicy' salsa. Thankfully I got my authentic mexican food fix from one of the taxi drivers from the resort. He took us to Chichen Itza and I specifically told him to take me to a place where HE goes to eat. And boy he did NOT disappoint. He took us to La Tia de Kaua. WOW...WOW....WOW! If anything some of the resort chefs need to take some pointers from this Tia! It was amazing! Totally drooling right now just thinking of it. We had some encamisados, frijolitos de la olla and Poc Chuc. The other thing, the lobby had a singer there every night, again, playing and singing English music. I mean come on! You're in MEXICO be proud of it and display it all over with the food, music, entertainment, etc.

TripAdvisor users rated this property 5 out of 5

Amazing resort with amazing service!

Allisonpeterson1130 on Oct 20, 2021

My husband and I were EXTREMELY pleased with our stay! The resort is very well-kept, super clean and the service is phenomenal! Santiago on the beach was amazing! He always had great drink recommendations, he was super friendly, and made our time at the beach wonderful! Ezequiel from El Patio was just the best! Our In-Laws visited the week before us and told us we HAD to have him as our server at El Patio! He was wonderful! He gave us the best experience! So much so, that we came back to El Patio more than once, just to see him! Clever, from the preferred bar and Luis from the swim up bar were also wonderful! This resort was absolutely amazing. We highly recommend. Thank you to all listed above, and many more, for making this vacation one for the books.

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