All inclusive

Hotel Xcaret Mexico

Riviera Maya 5.0

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Overview

Enjoy this natural hideaway framed by the Caribbean Sea and the mystical jungle of the Riviera Maya. With a remarkable Mexican essence, the design of Hotel Xcaret Mexico integrates modernism, nature and tradition with an architectural vision in which from any point of the room you can admire spectacular views of the turquoise sea, the rivers, the pool or the jungle.

Experience 'The Best of Mexico included' at this AAA Five Diamond Awarded property. 

 

Added value

ALL-FUN INCLUSIVE® concept.
A tribute to Mexico that offers you much more than everything you need, combining the comfort and luxury of a unique resort with an eco-integrative architecture, and full access to Xcaret parks: Xel-Ha, Xplor, Xplor Fuego, Xavage, Xoximilco, Xenses, and the Xenotes and Xichen tours. Food and beverages at the parks, as well as transportation between parks is all included!

 

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3:00 p.m.

Check out

12:00 p.m.

Rooms

900

Rooms

Suite Garden View
575 square feet
  • 1 king bed, or 2 double beds
Suite Garden View
575 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • Rain Shower
  • In-room jacuzzi

Suite Garden Spa Adults
575 square feet
  • 1 king bed
  • Garden view
Suite Garden Spa Adults
575 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • Rain Shower
  • In-room jacuzzi

Suite River View
575 square feet
  • 1 king bed, or 2 double beds
Suite River View
575 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • Rain Shower
  • In-room jacuzzi

Suite Ocean View
575 square feet
  • 1 king bed, or 2 double beds
Suite Ocean View
575 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • Rain Shower
  • In-room jacuzzi

Suite Ocean Front Family
575 square feet
  • 1 king bed, or 2 double beds
Suite Ocean Front Family
575 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • Rain Shower
  • In-room jacuzzi

Suite Ocean Front Adults
575 square feet
  • 1 king bed
Suite Ocean Front Adults
575 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • Rain Shower
  • In-room jacuzzi

Swim Up Ocean Front Adults
575 square feet
  • 1 single bed
Swim Up Ocean Front Adults
575 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • Rain Shower
  • In-room jacuzzi

Amenities

  • Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
  • Public areas wheelchair accessible

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Children’s pool
  • Kids Club
  • Teen Club
The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 17
Type Amenities
Lobby Bar Bar, Lobby bar Live music
Pool Bar Bar, Pool bar, Swim-up bar
Trajinera Swim Up Bar Bar, Swim-up bar
Cantina Los Faroles Bar, Wine/martini bar Food options available, Live music
Rooftop Bar Fuego Bar, Pool bar Food options available, Open air

Minimum age restrictions apply, picture ID required.

Check-in time: 3:00 p.m.

Check-out time: 12:00 p.m.

Wi-Fi

  • Room
  • Throughout the property
Type of restaurant Type of cuisine Open for Additional Information
HA' À la carte Mexican Dinner ($), Adults only, Dress code, Reservations required
La Trajinera Buffet International Dinner, Lunch
Cantina Los Faroles À la carte Grill/steak house, Mexican Breakfast, Dinner Dress code
Chibali Buffet, Snack bar International All day dining
Teatro del Rio À la carte International, Dinner Show Dinner Dress code, Reservations required
Xin-Gao À la carte Asian, Sushi Dinner Reservations required
Las Playas À la carte Caribbean, Mediterranean Dinner, Lunch
Las Cuevas À la carte Mexican Dinner This venue may be closed or have reduced days of service during low season
Mercado de la Merced Buffet Mexican All day dining
  • Rooms: 900
  • Eco-friendly hotel
  • Fitness centre: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water circuit available ($)
  • Yoga
64 km from CUN
  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Activity pools: 11
  • Kids pools: 1

Water sports

  • Non-motorized watersports: on site

Other sports

  • Hiking: on site
  • Tennis courts: on site
  • Tour excursions: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Jungle Trails
  • Business centre
  • Catholic wedding chapel available ($)
  • Concierge
  • Giftshop available ($)
  • Wedding chapel available ($)
  • Wedding facilities available ($)

Location

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 5.0
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Amazing customer service

karlisgarcia on Sep 21, 2021

Best quality rooms are always clean and well maintained with everything you could possibly need.Their customer service is beyond excellent. Moises and Berenice in the roof top pool in casa fuego are great hosts.Got to meet Rosa the lady that cleaned our room during our stay she was amazing and friendly.Alberto and Miguel from our tour to cenotes made our experience so much more fun.Margarita from our trip to chichenitza was also amazing.Overall this hotel has it all great staff,food,best parks,best activities and most of all great service.Thank you for your outstanding service.

TripAdvisor users rated this property 5 out of 5

Hotel Xcaret Mexico “A MUST VISIT PARADISE”...

henrym951 (Miami, Florida) on Sep 21, 2021

My first time visiting the property based on a my cousins’s recommendation. I was not disappointed at all. I travel frequently and visit many all inclusive resorts. Fortunately, my cousin and his wife also traveled with us. They had already visited the property before and they highly recommended it. The experience at Xcaret Hotel Mexico far exceeded my expectations. My wife and I went for a baby moon (mini vacation before baby arrival) and we were both pleasantly surprised at the level of service and how detail oriented the hotel was. Our room came with butler included which came as a nice surprise. The service was “Xpectacular” everywhere we went.. the restaurant, the pool, the rivers, the beach, the bars, etc. Special thanks for our butlers, Adriana Garrido and Angel Arroniz. They bent over backwards to make us feel special. Even-though they were also assisting other guests, it felt like they were exclusively assisting us. They enhanced our overall experience and we would like to thank them for that. We cant wait to book my next getaway at the resort. Our stay was short and yet memorable. We hope to stay longer next time and take the time to appreciate and enjoy all the included amenities. I hardly ever write reviews but I felt that this time around I had to share my experience and thank the people that made it happen. HOTEL XCARET MEXICO TOTALLY RECOMMENDED VIVA MEXICO!!!

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