All inclusive

Now Sapphire Riviera Cancun

Riviera Maya 4.5

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

The newly renovated Now Sapphire Riviera Cancun, a AAA Four Diamond award-winning resort for families with teens and tweens, couples and friends. Guests of all ages will find spacious suites, international gourmet cuisine, unlimited top-shelf spirits, endless activities including three swimming pools and nightly entertainment – perfect for guests of all ages! 

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Deluxe Junior Suite Tropical View
  • 1 king bed, or 2 double beds
  • Garden view
Deluxe Junior Suite Tropical View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Balcony/terrace

Family Junior Suite Tropical View
1040 square feet
  • 1 king bed, and 2 double beds
Family Junior Suite Tropical View
1040 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Balcony/terrace

Preferred Club Junior Suite Tropical View
  • 1 king bed, or 2 double beds
  • Garden view
Preferred Club Junior Suite Tropical View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Balcony/terrace
Additional details

Preferred Club benefits include:

  • Personalized check-in and check-out with concierge service
  • Daily continental breakfast (Preferred Club Lounge)
  • Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
  • Exquisite desserts and fine liquors (Preferred Club Lounge)
  • Complimentary computer access (Preferred Club Lounge)
  • Preferred status and amenities
  • Upgraded mini-bar and room service menu
  • Spacious living area with sofa
  • 32" flat screen TV
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults-only, featuring Bali beds
  • Pool concierge and bar service
  • Complimentary Internet access in-suite

Preferred Club Junior Suite Ocean Front
  • 1 king bed, or 2 double beds
  • Ocean view
Preferred Club Junior Suite Ocean Front
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Balcony/terrace
Additional details

Preferred Club benefits include:

  • Personalized check-in and check-out with concierge service
  • Daily continental breakfast (Preferred Club Lounge)
  • Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
  • Exquisite desserts and fine liquors (Preferred Club Lounge)
  • Complimentary computer access (Preferred Club Lounge)
  • Preferred status and amenities
  • Upgraded mini-bar and room service menu
  • Spacious living area with sofa
  • 32" flat screen TV
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults-only, featuring Bali beds
  • Pool concierge and bar service
  • Complimentary Internet access in-suite

Preferred Club Junior Suite Beach Front Swim Out
520 square feet
  • 2 double beds
  • Ocean view
Preferred Club Junior Suite Beach Front Swim Out
520 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Balcony/terrace
Additional details

Preferred Club benefits include:

  • Personalized check-in and check-out with concierge service
  • Daily continental breakfast (Preferred Club Lounge)
  • Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
  • Exquisite desserts and fine liquors (Preferred Club Lounge)
  • Complimentary computer access (Preferred Club Lounge)
  • Preferred status and amenities
  • Upgraded mini-bar and room service menu
  • Spacious living area with sofa
  • 32" flat screen TV
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults-only, featuring Bali beds
  • Pool concierge and bar service
  • Complimentary Internet access in-suite

Amenities

  • Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Waterslides

Explorer's Club

At this fully supervised children's program, kids will enjoy the following activities:

  • Arts & Crafts 
  • Playground 
  • Sandcastle contests 
  • Board games and video games
  • Big screen movies on the beach
  • Splash park and toddler pool
  • Beepers for parental control
  • Dinner for children at the buffet (providing parents with alone time)
Age range: 3 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12
Type Amenities
Moments Bar, Lobby bar
Splash Bar, Pool bar
The Reef (must be booked in the Preferred Club room category to use this bar) Bar, Pool bar
The Sandbar Bar, Beach bar
Eclipse Nightclub

Minimum age restrictions apply, picture ID required.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Paramour À la carte French Dinner Adults only, Dress code
Lemongrass À la carte Asian Dinner Dress code
Bluewater Grill À la carte Seafood Dinner, Lunch Dress code
Cibu À la carte Mediterranean Dinner Dress code
Fresco À la carte Mexican Dinner Dress code
Market Cafe Buffet International Breakfast, Dinner, Lunch
Barefoot Grill Snack bar Grill/steak house Lunch, Snacks
Coco Café Café Coffee and Pastries Snacks
  • Suites: 488
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Yoga
Super Manzana 11
Manzana 9 Lote 10
Riviera Maya, Mexico 77580
011-52-998-872-8383
29 km from CUN
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.amresorts.com/sip-savor-see for details.

  • Pets allowed available ($)

AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.

Pools

  • Adults only pools: 1
  • Outdoor pools: 3

Water sports

  • Dive shop: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site ($)

Other sports

  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Euro-bungee
  • 24 hour front desk
  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Meeting facilities available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Car rental desk available ($)

Location

Address
Super Manzana 11, Manzana 9 Lote 10, Riviera Maya, 77580, Mexico
29 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

AMAZING STAY

chloebott568 on Jul 23, 2021

I visited this resort for the first time with my best friend and we had such an amazing week here. We didn't have any plans outside of staying at the resort so I was a little worried we may get bored, that was not the case though. The entertainment team including Karely, Naomi, Omar, Julio, Efrian, Luigi, and Ivan did an amazing job making sure there were always activities going on and all the guests were included. (our favorite activities were definitely pool volleyball and zoomba) They all went out of their way to get to know us and make sure we were always having fun. I can't imagine a better team, it is clear they love what they do and want nothing more than to bring a smile to your face. In addition are favorite bartenders Jamie and Roberto were absolutely amazing. Not only were they great at what they do but they also were always making us laugh with their great sense of humor and ability to create anything we asked for. Last but not least Martin the pool concierge made sure we were always taken care of at the pool. Wether it be a band-aid, directions, or inquiring about a poolside cabana he is your guy. All in all this resort and its staff were truly phenomenal. This is a trip I will remember for a lifetime and I hope to come back again someday!

TripAdvisor users rated this property 5 out of 5

Our Anniversary Trip of Luxury

S3244BYangelap on Jul 23, 2021

Alejandro was absolutely wonderful. He went out of his way to make sure our trip was perfect in every way. He helped us book our day at the spa and our excursion to Xplor. He even left us a “Happy Anniversary” sign on our door and a bottle of wine and glasses to make our anniversary special. We spent most of our time at the adults only pool and enjoyed a couple days in our own private cabana. A wonderful trip all and all! Thank you Now Sapphire! ??

See More

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.