All inclusive

Paradisus Playa del Carmen

Riviera Maya 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Paradisus Playa del Carmen is an all-inclusive luxury playground catering to adults and children alike. The resort is located along the Riviera Maya’s prestigious Playa del Carmen enclave on Mexico’s eastern shore renowned for pristine white sand beaches and turquoise waters.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Junior Suite
  • 1 king bed, or 2 double beds
  • Pool or Jungle View
Junior Suite
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

1 Bedroom Suite
642 square feet
  • 2 double beds, and 1 sofa bed
1 Bedroom Suite
642 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

The Reserve Deluxe Suite
  • 1 king bed, or 2 double beds
  • Pool view
The Reserve Deluxe Suite
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Reserve benefits include;

  • Personalized concierge service
  • Exclusive VIP check in and check out
  • Priority reservations for activities and restaurants
  • Exclusive pool with valet service
  • Exclusive beach club with valet service
  • Oversized suites with luxury amenities
  • Customized turn down service
  • In room video games
  • State of the art kids facilities
  • Exclusive areas for adults.

1 Bedroom Master Suite
893 square feet
  • 1 king bed, and 1 sofa bed
1 Bedroom Master Suite
893 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

The Reserve 1 Bedroom Deluxe Suite
650 square feet
  • 2 double beds, and 1 sofa bed
The Reserve 1 Bedroom Deluxe Suite
650 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Reserve benefits include;

  • Personalized concierge service
  • Exclusive VIP check in and check out
  • Priority reservations for activities and restaurants
  • Exclusive pool with valet service
  • Exclusive beach club with valet service
  • Oversized suites with luxury amenities
  • Customized turn down service
  • In room video games
  • State of the art kids facilities
  • Exclusive areas for adults.

The Reserve 1 Bedroom Deluxe Swim Up Suite
650 square feet
  • 2 double beds, and 1 sofa bed
The Reserve 1 Bedroom Deluxe Swim Up Suite
650 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Reserve benefits include;

  • Personalized concierge service
  • Exclusive VIP check in and check out
  • Priority reservations for activities and restaurants
  • Exclusive pool with valet service
  • Exclusive beach club with valet service
  • Oversized suites with luxury amenities
  • Customized turn down service
  • In room video games
  • State of the art kids facilities
  • Exclusive areas for adults.

Two Bedroom Master Suite
1539 square feet
  • 1 king bed, 2 double beds, and 2 sofa beds
  • Garden view
Two Bedroom Master Suite
1539 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers

The Reserve Deluxe Swim Up Suite
  • 1 king bed, or 2 double beds
  • Garden view or Resort view
The Reserve Deluxe Swim Up Suite
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Reserve benefits include;

  • Personalized concierge service
  • Exclusive VIP check in and check out
  • Priority reservations for activities and restaurants
  • Exclusive pool with valet service
  • Exclusive beach club with valet service
  • Oversized suites with luxury amenities
  • Customized turn down service
  • In room video games
  • State of the art kids facilities
  • Exclusive areas for adults.

Roulette Room
  • 1 king bed, or 2 double beds
  • Pool or garden view
Roulette Room
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • TV
  • Full bathroom with sensory tub and double rain showers
Additional details

The Paradisus Roulette 'Roulette Room' is designed to extend great savings to those who are flexible on spending their vacation at one of two Paradisus Resorts in Playa del Carmen, Mexico. The 'roulette' is that you won't know which resort you'll be staying at until 7 days prior to your arrival. Participating Paradisus Resorts in Playa del Carmen, Mexico include:

  • Paradisus Playa del Carmen La Perla - Adults Only
  • Paradisus Playa del Carmen  Playa del Carmen

Once you have booked the Paradisus Resorts 'Roulette Room' you will be assigned to one of the Paradisus Resort properties in Playa del Carmen, Mexico approximately one week prior to your arrival, or if booked within seven days of arrival you will be notified 24 hours prior to your arrival. A WestJet Vacations representative will contact you by phone or email to advise you of the Paradisus Resort where you will be enjoying your vacation.

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Children’s pool
  • Playground

Kids' Club

 
Age range: 5 to 14

Baby club

 
Age range: 1 to 4
The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12
Type Amenities
Red Lounge Bar, Lobby bar
M Bar Martini & Wine Bar, Wine/martini bar
Toji Sake Bar Bar, Wine/martini bar
Blue Agave Bar, Restaurant bar
South Avenue Bar Bar
North Avenue Bar Bar Open air
Swim-up Bar Bar, Swim-up bar
Gabi Club Bar Bar
The Winery ($) Bar, Wine/martini bar
Don Julio Corner ($) Bar
Illy Cafe Bar

Minimum age restrictions apply, picture ID required.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Fuego À la carte International Dinner Adults only
Sal Steak Cave À la carte Grill/steak house Dinner ($), Adults only
Bana À la carte Asian Dinner Adults only
Hadar Buffet International Breakfast Adults only
The Grill À la carte Grill/steak house, Paradisus Natural salads Dinner, Lunch Adults only
Sunset and Sunrise Grill and Bar Snack bar American Snacks
Gabi Club À la carte International Lunch
Vento À la carte Italian Dinner
Naos Buffet International Breakfast, Dinner, Lunch
Mole À la carte Mexican Dinner
The Market À la carte American BBQ Dinner, Lunch, Snacks
  • Suites: 506
  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
5a Ave Esq Calle 88 Norte
Riviera Maya, Mexico 77719
1-800-901-7100
54 km from CUN
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic and premium drinks

Pools

  • Kids pools: 2
  • Outdoor pools: 4
  • Waterpark: Included

Water sports

  • Dive shop: on site ($)
  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site ($)
  • Scuba diving: on site ($)
  • Snorkeling: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Kayaking
  • Dry cleaning available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Wedding facilities available ($)

Location

Address
5a Ave Esq Calle 88 Norte, Riviera Maya, 77719, Mexico
54 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Relaxing stay at La Perla

Suraj S on Sep 14, 2021

We had a 4 day stay at the reserve section of paradisus la perla. The resort was well organized and staffed with excellent covid precautions throughout. Hotel organized in room covid testing for departure. The main highlights of the resort are the excellent food options - we enjoyed Mole, La Palapa and Fuego particularly. Poolside cabanas were always available and drink servings were generous and readily available. Special thanks to Alfredo at the poolside, our concierge Tiara, Alex at the Yhi spa and Remeses(?sp) at La Palapa. Overall a very relaxed stay and much needed rejuvenation.

TripAdvisor users rated this property 5 out of 5

Paradisus - La Perla in Playa de Carma, Mexico

jonjaksl on Sep 13, 2021

My husband and I spent 7 days at this VERY beautiful resort which is our second time in 4 years. Love the food at their several restaurants. Especially fish tacos at the Sunset Grill by the pool! Easy to maneuver around the resort, VERY friendly staff especially Angeline who is the sweetest waitress in the evening at South bar and Oscar on the beach who saw to our every needs. Both employees are VERY hard workers!!!! Their are others but these 2 really went over and beyond. Rooms are clean, beds really comfortable and so quiet for sleeping!!! Negatives were Concierge overly friendly because their trying to sell timeshares so beware!!! Slow check out due to not enough staff. Highly recommend this resort!!!

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