This resort is nestled amid lush gardens and on a beautiful white sand beach with calm crystal blue waters. A natural reef in front of the hotel makes the water calm and perfect for children. The hotel offers a refined elegance and all-inclusive luxury on the incredible Samana peninsula. This resort is perfect for families.
The Bahia Principe Grand El Portillo Resort is located 33 kilometers from the Samaná El Catey International Airport and 183 kilometers from the Puerto Plata International Airport. Transfer times will vary accordingly.
This hotel is the worst i’ve ever been. The service is the worst. They are not kind to their guest. The rooms are dated and the service is bad . Never again!! Don’t come here if you want to have a good stay.
Sep 11, 2021
Very friendly staff. Excellent customer service. Front desk and customer service staff speak very good English.
Every thing and everywhere is sparkling clean.
They follow great COVID measures e.g. sanitizing tables & beach loungers between customers, masks has to be worn and sanitizers in common areas, you need to wear a glove before helping yourself to the buffet.
Special thanks to our friends: Marcos and Antonio (Front desk), Amy, Ester, Samuel, Alex and Nicolas (restaurant staff).
The land scape is very well maintained although it's a huge property.
Deducted a star for our not great Fish Market restaurant experience (they don't communicate well in English and the fish wasn't marinated well).
Also because the same drink from different bars tastes different! We liked the Sport bar the best.
We enjoyed our experience in the Greek restaurant. The food was tasty and very close to the authentic flavors.
Rooms are very clean and the bed was comfy but needs a bit of maintenance especially with bathrooms.
Internet coverage throughout the property is amazing from the beach to the security gates!